- Junior
- Ufficio in Baltimore
WHAT WE ARE LOOKING FOR:
Bookkeepers are tasked with ensuring resident accounts are current and accurate. They devise
and implement strategies that assist in achieving delinquency and collections goals and
maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fastpaced environment.
and implement strategies that assist in achieving delinquency and collections goals and
maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fastpaced environment.
WHAT WE EXPECT FROM YOU:
- Prepare and process all payments and receivables daily
- Ensure all resident accounts are accurate and current
- Establish and execute an effective collection strategy to achieve monthly delinquency
and write-off goals - Create and submit Failure to Pay Rent suit list accurately and timely
- Provide documentation for legal actions, as needed
- Ensure all bookkeeping processes and reporting are completed in accordance with
internal quality control standards - Encourage and build positive relationships with team members, customers, and
vendors - Provide high levels of service to all customers and team members
- Demonstrate behaviors that cultivate a positive work culture
- Contribute to community/company engagement efforts
- Perform other duties as assigned by managers/supervisors
JOB KNOWLEDGE & SKILLS:
- Understanding of basic bookkeeping and accounting principles
- Attention to detail
- Knowledge current applicable laws
- Superb customer service skills
- Strong written and verbal communication skills
- Ability to keep neat and accurate records
- Capacity to understand and follow directions
- Competence with technology including Microsoft Office
- Experience with Yardi software products a plus
