Homeoffice Treasury Customer Service Representative 6-E8 presso State of Michigan, MI
State of Michigan, MI · Dimondale, Stati Uniti d'America · Remote
- Professional
About the Department
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Are you currently looking for a career helping others? Are you someone who has a strong work ethic, excels at providing outstanding customer service, is honest, dependable, and team-oriented? The Business Taxpayer Services Division within the Tax Administrative Services Bureau is looking for individuals with these attributes to add to their Business Taxes teams with a focus on Registration (REG), Flow-Through Entity Tax (FTE), and Corporate Income Tax (CIT).
The primary function of the Treasury Customer Service Representative is to provide outstanding customer service to taxpayers through verbal and written communication and to review and process tax forms and applications. Knowledge of business tax laws is desirable. Extensive phone and computer work are required.
If you think that a Business Taxes Customer Service Representative position sounds like it could be a great fit for you, click the position description link to learn more about the job.
Position DescriptionTreasury Careers (michigan.gov) - Learn why Treasury is a Great Place to Work!
Position Duties
Education
Educational level typically acquired through completion of high school.
Experience
Treasury Customer Service Representative 6
One year of experience responding to customer inquiries and resolving problems.
Treasury Customer Service Representative 7
Two years of experience responding to customer inquiries and resolving problems, including one year equivalent to a Treasury Customer Service Representative 6.
Treasury Customer Service Representative E8
Three years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 6 or one year equivalent to a Treasury Customer Service Representative 7.
Other Qualifications
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.
Remote Work. This position is eligible for remote work up to five days per week, however selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.
E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
View the job specification at: Treasury Customer Service Representative.
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