Technical Supervisor, Lab Services presso CTI

What You'll Do

• Supervise high complexity testing personnel
• Provide direction to staff -optimizing workflow and productivity
• Coordinate schedules to assure maximum efficiency and equal distribution of workload
• Serve as primary contact for high complexity laboratory employees, provide department orientation, coordinate training, and ensure that all necessary procedures and courses have been assigned
• Ensure training is complete and adequate prior to clearing new employees for autonomous work
• Engage, develop, and encourage staff to reach full potential
• Assist/conduct ongoing assessments and annual performance evaluations of testing personnel
• Complete competency assessments on time
• Assists laboratory administration and quality assurance with regulatory requirements, including but not limited to policy/procedure review, revisions, and compliance, adherence to safety regulations, and employee file maintenance
• Identify issues. Develop, assist, and/or conduct process improvement activities
• Perform duties of a high complexity medical laboratory scientist/ technician
• Stay current on and adhere to all laboratory policies and procedures
• Properly document all deviations and/or corrective actions taken per laboratory policy
• Demonstrate competency at least annually as outlined by laboratory procedures
• Ensure laboratory compliance with CAP and other regulatory organizations by participating in proficiency testing in accordance with laboratory procedures
• Understand an perform studies to ensure all regulatory requirements are met at predefined intervals
• Assist in preparing for and participating in inspections/audits as needed
• Exercise good documentation practices in accordance with laboratory policies
• Uphold CTI’s mission and values through accountability, innovation, integrity, quality, and teamwork
• Other duties as assigned by management

What You Bring

• Ability to work in a regulated environment
• Ability to follow procedures with great attention to detail
• Ability to effectively communicate
• Ability to think critically and problem solve basic issues
• Ability to prioritize and drive results with a high emphasis on quality
• Ability to supervise personnel in situations of high stress levels
• Ability to multitask with excellent attention to detail

• Bachelor's degree in chemistry, biological, clinical or medical laboratory science, or medical technology (or equivalent)
• At least 3 years of experience working in a clinical laboratory with high complexity testing
• Experience in quality management in a high complexity clinical laboratory
• Working knowledge of Clinical Laboratory Regulatory Requirements (i.e. CAP/CLIA/ISO/IVDR)

Why CTI?

• We support career progression – 25% of our global staff is promoted annually and we have a structured mentoring program to provide the support you need to move forward
• We value education and training – We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department
• We value our people - We have never had a layoff in our 20-year history, support a work-life balance with flexible schedules, and have provided cash bonuses every year for the past decade
• Our culture is unparalleled – Click here to learn more about “The CTI Way”
• We think globally and act locally – We have a global philanthropic program supporting our team’s efforts to improve their local communities (Click here to learn more about our “CTI Cares” program)

Important Note

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.

Please Note

• We will never communicate with you directly via Microsoft Teams Messaging or text message
• We will never ask for your bank account information at any point during the recruitment process

Equal Opportunity Employer/Veterans/Disabled