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Level 3 Business Administrator Apprenticeship - Ark John Keats Academy
About the Employer
Ark John Keats was founded in 2013 with one class of reception children. We are now a fullyfledged all-through school, running from nursery to year 13, with over 1700 children. Our primary and secondary school is oversubscribed, with a waiting list for most year groups. Our community is composed of supportive and committed families who buy into our vision and work with us to ensure their children achieve all they are capable of in the future.
About the role
Key details:
- Working week: Monday to Friday, 8am to 5pm, 40 hrs per week, Term-time only
- Wage: £7.55 per hour
- Location: Bell Lane, Enfield, London, EN3 5PA
- Apprenticeship Standard: Level 3 Business Administrator
- Duration: 16 months
Overview of the role:
As an apprentice, you will work as the primary office receptionist whilst studying towards your Level 3 Business administration qualification.
Key responsibilities:
Front of House Duties:
- Serve as the first point of contact at the primary school reception desk.
- Greet and assist pupils, parents, visitors, and staff in a professional and friendly manner.
- Manage visitor sign-in procedures and ensure safeguarding protocols are followed.
Administrative Support:
- Provide day-to-day administrative assistance to the primary administration team.
- Answer incoming phone calls and respond to parent enquiries promptly and courteously.
- Deliver messages to classrooms and make calls to parents as needed.
- Perform general office tasks such as filing, data entry, and maintaining records.
Pupil Support and Data:
- Administer First Aid to pupils when required (training provided if necessary).
- Supervise small groups of pupils during busy periods, ensuring their safety and wellbeing
- To assist with maintenance of full and accurate pupil records including individual folders
First Aid and Pupil Welfare:
- Undertake First Aid Paediatric training and any additional training required to support pupils with specific medical conditions.
- Provide care and support for pupils requiring First Aid or welfare assistance, including managing minor injuries, illness, and emotional wellbeing.
Other:
- To undertake training and development relevant to the post and in line with the academy’s priorities
- To undertake any reasonable task as directed by the Headteacher, member of SLT or Office Manger.
Apprenticeship Summary:
- You will work towards your Level 3 Administrator qualification across a total duration of 16 months!
- Training provider: LMP Group: https://lmp-group.co.uk/
- All online/remote learning, no classroom or college day release
- An allocated tutor will support you throughout the apprenticeship!
About the Candidate
Skills & Personal Qualities Required:
- Excellent oral communication skills are essential
- Excellent administrative and organisational skills are essential
- Good written communication skills
- Good IT skills, including the ability to confidently use Microsoft Word, Excel and Outlook
- Willingness and ability to learn and operate new IT systems and databases
- Understands the importance of confidentiality and discretion
- Ability to prioritise workload and hit deadlines.
- Genuine passion and a belief in the potential of every pupil
- Commitment to the safeguarding and welfare of all pupils
- Helpful, approachable and positive nature and ability to stay calm and diplomatic under pressure
- Energetic, adaptable and able to work at a fast pace
- Exercises sound judgment, especially relating to confidentiality and discretion.
- Keen to learn and further develop own skills
- Flexible, highly organised and able to multi-task and prioritise work to meet deadlines
Qualifications Required:
- GCSE or equivalent English (Grade 4) essential
- GCSE or equivalent Maths (Grade 4) essential
Apprenticeship Overview
This course is delivered through Articulate Rise, this flexible School Administration training programme features 11 expertly designed modules, covering vital topics such as project management, planning/organisation and presentation skills.
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
- Milestone 1. The Organisation - (Aims, Values, Policy)
- Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity).
- Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
- Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
- Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
- Milestone 6. Preparation for End Point Assessment
Next steps & Pre-employment checks
- (Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further.
- Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.
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