Health Outcomes Specialist I presso Fort HealthCare

Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking a Health Outcomes Specialist to join our Comprehensive Care team.

Shift:
80 hours per bi-weekly pay period
Full time
Day shift

Fort HealthCare is proud to be named a 15-time award winner of the Milwaukee Journal Sentinel Top Workplace award for Southeastern Wisconsin, a 5-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values.

In addition, Fort HealthCare is proud to be awarded the inaugural 2024 Wisconsin Hospital Association (WHA) Hospital Mentorship and Quality Champion Award. The Hospital Mentorship and Quality Champion award recognizes a hospital for demonstrating mentoring relationships and engagement through active participation, collaboration and the sharing of tools and resources with other hospitals.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.

Our Mission Statement - Improve the Health and Well-being of Our Community

Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.

Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Health Outcomes Specialist I reviews new patient charts in advance of appointments to ensure records are accurate, comprehensive, and up to date. This position supports both clinical readiness and proactive patient outreach efforts.

Responsibilities of this position include:

• Collects and accurately enters data from multiple sources into the electronic health record (EHR) to ensure comprehensive patient records. This may include paper records, external data sources such as other medical record sources, health information exchanges, immunization registries, and claim records. Submits a request for records as required, including utilizing the Release of Information (ROI) sheet.
• Accurately records patients’ histories, procedures, allergies, problems, and medications directly into the EHR.
• Utilizes registry data, medical record recommendations, as well as gap lists to determine and outreach for preventative care needs of the patients.
• Assists in outreach efforts to encourage and recommend patients to receive preventative and maintenance services for wellness and chronic conditions.
• Provides effective and timely communication with providers, staff, and care teams regarding quality gaps for their patients.
• Recommends or proposes orders within the electronic health record such as labs, appointments, services that have been identified as gaps in care.
• Participates and collaborates in meetings and process improvement efforts related to patient care gaps.

Requirements for this position include:

• High school diploma or GED required
• Associates degree preferred
• Healthcare background; experience working with electronic medical records preferred
• Knowledge of medical terminology & patient charting. Ability to effectively communicate, verbally, orally and in writing; must interact well with coworkers, patients, physicians & the general public. Proficient computer skills.
• BLS certification required
• CNA license preferred

Benefits:

• Competitive pay
• 401(k) with employer match
• Generous PTO Plan
• Daycare
• Dental insurance
• Disability insurance
• Flexible Spending
• Health Insurance
• Comprehensive Wellness Plan
• Life Insurance
• Pharmacy Discount
• Tuition Assistance
• Vision and Dental Insurance
• Employee Assistance Program
• Free Parking