District Manager, Firehouse Subs, Company Operations presso Rbi

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job Summary: The position oversees multiple Firehouse Subs restaurants. This position will lead a restaurant management team responsible for meeting operational and organization objectives while adhering to brand standards. As the District Manager, you will have a unique opportunity to work closely with the corporate office and support team to provide support and feedback around improvement for all aspects of the business.  

Responsible to partner with HR and Ops LT for all people related decisions including but not limited to hiring, counseling, performance management, development, promotions, and terminations. Accountable for the cash management for each restaurant, inventory regulation, labor scheduling,  repairs and maintenance of restaurants, and cost analysis.  Also responsible for the onboarding processes for new employees. Has management responsibilities for team of professionals (includes people, budget and planning).

Roles & Responsibilities: 

• Responsible for maintaining quality controls in regards to service, facilities, and operations and adhere to brand standard  

• Responsible for restaurant profit and loss statements 

• Manages restaurant profitability by improving sales, maintaining accurate cash counts and deposits, managing controllable costs, and executing plans to improve food cost and labor efficiency  

• Responsible for onboarding and developing new managers and delivering training plans to assist in their development and performance 

• Responsible for setting weekly, monthly, quarterly, and annual team goals pertaining to sales, operations, and profitability 

• Building a team of high performing team members and managers through recruiting and hiring great talent, and ensuring compliance around training programs  

• Streamlines routine processes and follow ups across the region 

• Reports sales forecasts, profitability and budget 

• Conducts performance reviews with management teams 

• Creates action plans to reach aggressive targets and close the gaps on key operations metrics including but not limited to OSAT, food quality, friendliness, traffic, and sales 

• Conduct restaurant visits to review performance and store environment. Provide coaching to store management  

Skills & Qualifications:

• Bachelor's degree in business/related field and/or equivalent experience 

•  Minimum 3 years previous multi-unit experience (QSR preferred) 

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) 

• Knowledge of basic financial concepts, operations management and leadership 

• Skilled in directing and leading a team of professionals 

• Ability to multi-task with conflicting priorities; ability to effectively communicate both orally and in writing; ability to drive sales, improve operations in the restaurants, and deliver EBITDA targets 

• Flexible schedule and ability to travel daily to assigned restaurats   

• Ability to manage the overall operations and profitability of multiple stores  

#firehouse

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.