Bilingual Patient Scheduler, Part Time 20 Hours per Week presso Atlantic Medical Imaging

Description

AMI is seeking a Bilingual (Spanish/English) Part time Patient Scheduler / Call Center Agent to join our growing Scheduling team!  This position is a great opportunity to apply your customer service skills and make an impact on the patient experience.

Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing.  Health benefits are not currently extended with part time positions.  Offered rates increase based on years of work experience. 

The Patient Scheduler / Call Center Agent responsibilities include but are not limited to:

• Utilizing the computerized patient-scheduling program to accurately schedule appointments for all requested outpatient exams;
• Provides timely, professional and courteous customer service to all patients calling to make appointments or to inquire about services;
• Provides patients with information required to ensure that appropriate preparation takes place before the diagnostic study; and makes certain that the patients are aware of the paperwork needed upon arrival at the office; and
• Performs all other duties as required and assigned.

The Part time, 20 hour per week position includes a work schedule of Monday & Wednesday, 7am-5:30pm, and every other Saturday, 8am-12pm.  The position is based in the Galloway office location.  Schedules are subject to change based on department needs.

Qualifications

Candidates must have a High School Diploma or equivalent.  Verbal and written Bilingual (Spanish/English) skills are required for this position.  Qualified candidates have previous experience in a call center, medical office, or hospital environment.  Must demonstrate excellent customer service practices and have the ability to work in a fast-paced environment with minimal supervision.  Intermediate computers skills are required for success in this position.  Candidates must have exceptional verbal communication skills with professional phone etiquette.  

Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing.  Health benefits are not currently extended with part time positions.  Offered rates increase based on years of work experience. 

EOE