Homeoffice Sales Enablement Manager presso Pella Corporation

The Sales Enablement Manager role is at the forefront of enabling a high-performance in-home selling culture within the full PDSN group. This role is pivotal in developing and implementing customer-centric strategies, enhancing sales processes, and ensuring our adherence to sales standards and best practices. The Enablement Manager partners closely with stakeholders to foster a collaborative environment focused on achieving business objectives. This role acts as a change agent and champion of continuous improvement, to drive initiatives aimed at elevating our in-home sales performance. In-home sales expertise will be instrumental in developing innovative programs and processes that align with our commitment to customer satisfaction and operational excellence.

Responsibilities/Accountabilities:

• Develop and execute strategic plans, forecasts, and initiative budgets to support growth and profitability in the In-Home business.
• Maintain and uphold the Retail Sales Manager Playbook, ensuring consistency and adherence to sales processes.
• Enhance the selling process throughout the PDSN by managing critical sales programs, creating essential training tools, and establishing performance metrics.
• Drive the development and execution of transformational business programs to increase customer engagement and preference for Pella products.
• Collaborate with Sales Directors, Regional Business Managers, PDSN Principals, Regional General Manager, General Managers, Sales Managers, and Sales Representatives to enhance sales performance.
• Monitor and improve branch selling process metrics in partnership with branch and RBM/RGM teams.
• Develop and implement documents and tools necessary for in-home selling processes.

• Support the independent branches within the PDSN group with key strategic initiatives frameworks and communications.

• Provide in-market support as needed for the corporately owned sales subsidiary branches.

• Foster a cooperative team environment within the PDSN group that is conducive to the sharing of best practices pertaining to sales challenges and competitive market information.

• Develop presentations to communicate performance to a variety of Pella audiences.

• Provide thought leadership and strategic recommendations based on industry trends to remain competitive.

Skills/Knowledge 

• Skilled at communicating with team members and business leaders at all levels of the organization. 

• Possess strong critical thinking skills and work ethics.

• Skilled at analyzing raw data and reports to identify trends and opportunities.

• Ability to motivate and persuade others to influence change and shift paradigms.

• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Five plus years of related experience and/or training, or equivalent combination of education and experience. Direct, in-home sales and sales leadership experience is preferred.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to author reports and business correspondence. Ability to present information and respond to questions from customers, managers, and the general public. 

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers, and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

Physical Demands 

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

This role is expected to travel 50% of the time.