Clinic Manager presso Annie Aesthetic

About Us

Body + Beauty Lab is a premier destination for advanced aesthetic treatments, defined by a commitment to excellence and transformative results. Our team includes board-certified physicians, advanced practitioners, and licensed medical aestheticians, each bringing unique expertise that contributes to a culture of innovation and elevated care.

With a growing presence in key markets, Body + Beauty Lab is expanding to Bay Harbor Islands, FL, set to open in early 2026. We’re seeking a Clinic Manager who thrives in an environment that values operational excellence, strategic growth, and the pursuit of exceptional patient outcomes.

Position Overview

The Clinic Manager is responsible for leading daily operations, driving sales performance, and ensuring an elevated client experience. This role combines operational excellence with strategic leadership, balancing business performance with a positive, people-first culture. You will oversee staff management, client relations, financial performance, and compliance, while partnering closely with our medical providers to achieve growth targets.

The right fit for this role combines a passion for high-touch client care with a strategic mindset rooted in authentic community engagement and data-informed growth. You’ll take ownership of building lasting relationships, strengthening brand presence, and ensuring every experience reflects the Body + Beauty Lab standard. This is an opportunity to shape a best-in-class clinic from the ground up, cultivating the team, culture, and client experience from day one.

FLSA Status: Exempt

Key Responsibilities

1. Leadership & Culture

• Champion a supportive, professional, and client-focused culture.
• Lead by example, fostering teamwork, accountability, and open communication.
• Provide consistent coaching and performance feedback to ensure staff engagement and excellence.

2. Operations & Staff Management

• Manage daily clinic operations to ensure efficiency, quality, and compliance.
• Oversee scheduling and staffing to maintain optimal coverage.
• Address provider and staff performance concerns proactively and implement improvement plans when needed.

3. Hiring, Training & Development

• Lead the recruitment and onboarding process for new team members.
• Create and maintain comprehensive training programs to ensure high standards of care and service.
• Serve as an in-house expert on the clinic’s EMR and POS systems, providing ongoing training and support.

4. Sales & Business Growth

• Partner with providers to drive clinic sales performance and achieve monthly and annual revenue goals.
• Monitor KPIs, client retention, and conversion rates; identify opportunities to improve productivity and profitability.
• Collaborate with marketing to execute promotions and track ROI.

5. Financial & Inventory Management

• Oversee budget performance, expense management, and revenue tracking.
• Manage inventory and vendor relationships to ensure adequate supply levels and cost efficiency.
• Ensure maintenance of all medical and aesthetic equipment.

6. Compliance & Process Improvement

• Ensure adherence to all applicable state, local, and corporate regulations and policies.
• Develop and refine operational procedures to improve client experience and clinic efficiency.

7. Marketing & Community Presence

• Support marketing initiatives and events to grow brand awareness and new client acquisition.
• Partner with corporate and local teams to ensure consistent brand representation.
  
  

Required Skills/Abilities

• Effective leadership capabilities
• Ability to supervise and motivate a team
• Strong customer service orientation
• Excellent written and verbal communication skills
• Outstanding organizational and time management skills
• Proficient in Microsoft Office Suite or similar software

Preferred Education and Experience

• Proven experience driving sales performance within a luxury, aesthetic, or high-end retail environment
• Minimum 3 years of management experience in a healthcare, wellness, or service-based business overseeing teams of 10 or more
• Demonstrated success in client-facing roles with an emphasis on delivering an exceptional service experience
• Bachelor’s degree in business, healthcare administration, or a related field preferred
  
  

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Able to travel as needed

Location

Bay Harbor Islands, FL

Department

Annie - Body and Beauty Lab

Employment Type

Full-Time

Compensation

$70,000 – $80,000 base salary, bonus eligibility, applicable benefits, employee discounts