Risk Management Specialist presso Novant Health

Works directly with Manager of Risk and Claims Admin and Data Support to coordinate activities to decrease liability of the organization and result in a positive approach in maintaining organizational and regulatory standards. Come join a remarkable team where quality care meets quality service, in every dimension, every time.

• Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred.
  
• Experience: Minimum of three years administrative assistant, office manager or other customer service environment experience, required. One year healthcare experience, preferred.
• Additional Skills (required):
  • Microsoft Office, Excel applications, Power Point, office experience and
  • Excellent communication and customer service skills are required.
  • Ability to effectively communicate with administrators, physicians, hospital staff, outside counsel, and upset/angry customers.
  • Ability to prioritize workload/assignments and meet critical deadlines. 
• Additional Skills (preferred): Experience using electronic safety event reporting systems and electronic medical records.
  

• Internal and external communication and correspondence to include minutes, agenda, and reports.
• Facilitates, obtains, and distributes information as requested for the Risk Managers and Claims Managers.
• Coordinates travel arrangements, processes paperwork, and expense reimbursement.
• Provides support as System’s Administrator for electronic safety reporting system.
• Performs duties as requested for safety event entry into online database.

• Maintains claims files, reporting to excess carriers and support for the electron clams reporting system.