Business Control Executive presso Ghr

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for leading a function dedicated to designing a strategy to drive internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include ensuring capabilities are in place to drive the day-to-day execution of the Operational Risk Management Framework, including the implementation of LOB and ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include providing oversight and establishing effective quality assurance and control processes.

The role is a Leader in the Business Banking Controls and Operations Team leading the Field Operations team. This Leader will oversee specific initiatives to include Risk ID, Divestiture Playbook, Credit Risk and Oversight, International Onboarding, Client Selection and other front-line activities.

Responsibilities:

• Engages with stakeholders to identify issues and control improvements for remediation and ensures issue resolution
• Acts as an ambassador of the risk culture, monitoring and reporting on the Line of Business or Enterprise Control Function's Operational Risk Profile
• Oversees the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Oversees the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Oversees all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
• Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Required Qualifications:

• 10+ years of experience in financial services industry
• 5+ years business controls, risk management or related experience
• Experience and knowledge with commercial Credit guidelines
• Critical thinker with the ability to influence senior leaders across LOB and partners to challenge the status quo, implement transformative changes and drive outcomes
• Strong analytical and organizational skills; focus on attention to detail
• Excellent written and verbal communication skills
• Strong horizontal leadership skills across peers; an individual who can indirectly and inspire a strong sense of camaraderie, accountability and motivate continuous improvements to performance
• Able to attract, retain and develop top talent, strong peer coach

• Effectively packages and communicates complex content and information for management and senior leaders
• Proven leadership experience driving transformative change with strong track record of successful results
• Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights

Desired Qualifications:

• Bachelor’s degree preferred
• Previous experience driving the execution of projects involving technical topics (technology platforms, reporting and analytics)
• Experience / knowledge of Third Party Program a plus as well as international onboarding

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Problem Solving
• Quality Assurance

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Shift:

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