Customer Service Representative presso Unison Health

Why Join Unison Health? 

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

Compensation & Benefits: 

• Pay: Starting at $16.00/ hour

• Paid Time Off (PTO) Starting at 16 Days/Year
• Medical with federal minimum deductibles
• Dental and vision coverage
• Retirement planning and employer contribution
• Apply to Hear More!

Position Summary:

The Customer Service Representative is responsible for improving the client experience by delivering excellent customer service to all clients calling or visiting Unison, as well as providing clients with access to services through an effective and rapid response to requests for treatment. 

Key Responsibilities & Role Highlights

• Answering phone lines, greeting customers, maintaining availability schedules.
• scheduling all prescriber and clinician appointments. 
• Working with other staff to facilitate urgent scheduling needs. 

Education & Experience Requirements:

• High school diploma or GED.
• Previous healthcare/medical office experience preferred.
• Must be proficient with computer operations and various packages such as clinical data bases. Excel, Word, PowerPoint. 

Unison Health is an Equal Opportunity Employer (EOE).