Behavioral Health Care Coordinator presso Nlccwi

Essential Functions of the Job: [Other duties may be assigned.] 

• Completes screenings and performs review of intake materials requiring the use of independent judgment to complete recovery program intakes. 

• Schedule appointments for patients participating in Psychiatry services and ensure timely communication with clinical staff regarding appointments. 

• Assist Psychiatry Services Manager with coordinating program access and admission priorities. 

• Participate in briefings, and other program meetings.  

• Work collaboratively with team members to connect people to whole-person care, including clinical needs and social determinants of health.  

• Completes routine screening, brief intervention and referral to treatment to promote service integration. 

• Promote timely access to appropriate care to reduce emergency room utilization and hospital readmissions. 

• Increase utilization of preventative care.  

• Connect people to resources and supports to engage in identified goals and treatment plans.  

• Mutually establish acceptable boundaries with participants and care team members. 

• Assist Psychiatry Services Manager by serving as an informational resource for participants, care team, family/caregiver(s), and community resources. 

• Facilitate access to appropriate behavioral health, medical and specialty providers. 

• Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals.  

• Educate participants and family/caregiver(s) about relevant recovery resources. 

• Facilitate and attend meetings between participant, family/caregiver(s), care team, and community resources, as needed.  

• Assist with population health management initiatives. 

• Participate in Care Coordinator training courses/webinars and meetings. 

• Assist Integration team with quality improvement efforts by utilizing dashboards, tracking tools and providing quality reporting data as needed. 

• Supports accurate and timely documentation and audit efforts, using Electronic Health record system for documentation. 

• Understand and demonstrate knowledge of HIPAA and maintain strict confidentiality regarding protected health information. 

• Understands and upholds the organization’s stated Mission, Vision, Values and Goals. 

• Prioritize concurrent tasks and team requests to meet tight deadlines; flag obstacles and propose solutions in a timely manner. 

• Other duties as assigned.