Epic Principal Trainer presso EvergreenHealth

1. Develops role‐based training content, independently or with team members, using a variety of software programs, tools, and applications ﴾such as Microsoft Office﴿.
2. Designs, develops, and maintains instructional materials.
3. Maintains policy and procedure documentation.
4. Incorporates feedback from others into existing training and training administration procedures.
5. Learns new content and consults with subject matter experts to develop training materials.
6. Builds and tests training environments, provides support, and troubleshoots issues.
7. Trains and credentials additional classroom trainers.
8. Trains end users on assigned applications.
9. Collaborates with other trainers by co‐facilitating classroom instruction and assisting with practice exercises as needed.
10. Prepares lessons and materials. 
11. Follows up with trainees outside of the classroom to offer additional support.
12. Serves as an expert educator to internal staff.
13. Manages projects, including creating and following project timelines.
14. Performs other duties as assigned. 

• Bachelor’s degree in instructional design, education, healthcare or related field or equivalent combination of education and/or experience
• 5 years of recent experience and demonstrated proficiency in teaching and supporting EMRs.
• 3 years of experience developing in person and virtual training programs in a healthcare EMR environment that integrates information technology solutions with end user workflow and process design.
• 1 year of experience with e-Learning delivery programs and authoring tools (e.g., Captivate, Camtasia).
• 1 year of experience with Learning Management Systems.
• Recent experience as a Certified Trainer working with Epic Systems.
• Epic certification in area of support and the ability to obtain additional certifications as needed.
• Expert knowledge of Microsoft Office (Publisher, Word, PowerPoint, OneNote, Teams).
• Advanced knowledge of virtual learning environments (e.g., Teams, WebEx, Adobe Connect, Zoom).
• Ability to travel to various locations outside of the main EvergreenHealth campus.
• Ability to facilitate training events which may take place outside of regular business hours, such as evening, nights, and weekends.
• Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience.
• Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements.
• Excellent verbal and written communication skills.
• Ability to work independently and as a team member across multiple teams.
• Ability to develop, document and ensure adherence to technical standards.
• Ability to research and perform analysis to resolve complex issues.
• Ability to understand customer requirements and their impact on technical directions of a solution.
• Strong attention to detail.
• Ability to effectively manage tasks in a fast-paced environment with shifting priorities.

• Master’s degree in instructional design, education, healthcare or related field
• Clinical experience strongly preferred
• Strong knowledge of change management.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits 

 IND123