Human Resources Technician presso MONTEREY REGIONAL WASTE MANAGEMENT DISTRICT

Description

DEFINITION:

The Human Resources Technician has a fundamental knowledge of the Human Resources areas of responsibility and plays a vital role in promoting the interest of the employees and the District and fulfills critical Human Resources service functions. Under general supervision, performs a variety of specialized, complex activities and administrative tasks; serves as District recruiter, benefits and leaves of absence specialist, and HRIS subject matter expert.

DISTINGUISHING CHARACTERISTICS:

Incumbent performs advanced paraprofessional and technical human resources management functions. Incumbent is responsible for recruitment, onboarding, benefits and leave of absence coordination and tracking, HRIS maintenance and training, maintenance of a wide variety of personnel records and preparing a variety of documents. Work in the class is distinguished from that of lower human resources classifications by the higher level of responsibility and independent judgment required in modifying and developing human resources operating procedures and in performing paraprofessional and technical work. Incumbents assigned to this class perform the full range of duties of subordinate human resources classifications as needed.

ESSENTIAL FUNCTIONS:

The following duties are typical of this classification and are intended only to describe the various types of work that may be performed, the level of technical complexity of the assignment(s) and are not intended to be an all-inclusive list of duties. The omission of a specific duty statement does not exclude it from the position if the work is consistent with the concept of the classification or is similar or closely related to another duty statement to address business needs and changing business practices.

• Perform a variety of activities, administrative tasks and functions in areas of responsibilities within state and federal regulations, utilizing a computer and other office equipment with minimal direction.
• Recruit and interview potential applicants on experience, skills, and education. Serves as the primary point of contact for all applicants; coordinates and performs all recruitment tasks, such as job postings, updates and maintains job descriptions, screen and acknowledges applications, assist candidates with completion of pre-employment process, contact applicant references and perform background checks, drafts interview questions, coordinates and facilitates interviews, prepares new employee documents and completes HRIS set-up (data entry), and coordinates onboarding process, explain and provide information on employee benefits, programs.
• Coordinates and completes benefits enrollment and change processes for eligible employees with various benefit providers; completes monthly benefits reconciliation and audits; maintains employee benefit information current in HRIS (data entry).
• Develops HRIS workflows and operating procedures; drafts HR processes.
• Performs monthly pay step increase reviews and pay changes via HRIS.
• Coordinates and tracks leaves of absence; draft documents, letters and meets with employees to explain employee leave entitlement rights and responsibilities; assist with STD/SDI application and coordinates with Payroll/AP on payroll integration scenarios and continuation of benefits; monitors time off approvals.
• All District positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other District employees.
• Must show cooperation and respect to fellow employees and supervisors at all times.
• Adhere to an assigned work schedule and meet District attendance standards.
• Other duties as assigned.

QUALIFICATIONS:

Knowledge of basic principles, practices and terminology of employee recruitment; knowledge of state and federal employment regulations and reporting in the areas of recruitment and leaves of absence (FMLA, CFRA, PFL, ADA), familiarity with HRIS systems, preferably with Paycom or other similar system, knowledge of best practices in the areas of employee onboarding and orientation, intermediate knowledge of MS Office (Excel, Outlook, Word, PowerPoint) and proper English and Spanish language (usage, spelling, grammar, and punctuation).

Ability to provide leadership, accept responsibility, work independently and set own goals in a professional manner;

work on a variety of tasks simultaneously and maintain track of various processes through completion; promote a positive District image and support the Human Resources Department efforts; Must be a team player with a can-do attitude;

Must work well with minimal supervision, take initiative, be a self-starter, have a sense of urgency and be process driven; Must prioritize workload, track and follow-up with pending matters; Must be able to work independently and in a team environment, have excellent communication and organizational skills and great attention to detail; must be able to explain complex rules and regulations, provide information and instruction; perform technical and administrative work with speed and accuracy; operate a variety of modern office equipment including calculators and computers; interpret and apply established District policies and state and federal guidelines and regulations; establish and maintain accurate records and record keeping systems; interpret and analyze information; prepare complex compliance reports (ACA, EEO, etc.) maintain level of knowledge required for satisfactory job performance and continue education to remain current in labor law; communicate effectively in English and Spanish; provide lead direction and training to lower-level classification within the Human Resources department and to other District employees as needed.

Training and Experience Requirements:

Any combination of education, training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

• Education: Associate degree with major course work in human resources, business administration or a closely related field, desired; HR certification (SHRM or HRCI) desired.
• Experience: Minimum of five years of HR generalist experience and advanced level HRIS management systems knowledge preferred.
• Other Requirements: California Driver's License required; Bilingual in English/Spanish required

TYPICAL WORKING CONDITIONS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands:

Sit at a desk for extended periods of time to operate a computer, keyboard or to attend meetings; hear; talk; stand; walk; have visual acuity to review and prepare written documentation; have the ability to understand speech at normal room levels and on the telephone; and have manual dexterity to operate a telephone; Specific vision abilities required by this job include close vision, distance vision and color vision; the position requires the employee to lift up to 25 lbs., bend, stoop, stand, twist, and reach.

• Mental Demands

While performing the duties of this class, employees are regularly required to: work well under high pressure situations and to meet regulatory deadlines; communicate effectively in both written and verbal form; capable of establishing priorities among the essential functions of the job and coordinating these priorities with others; interact with all levels of District management and personnel, and the public.

• Work Environment

This position performs the duties in an office environment primarily and is required to regularly walk to other facilities on site in outside weather conditions and is subject to hot and cold temperature, moderate exposure to foul odors, dirt, dust and uneven, muddy walking surfaces.

Qualifications