Terrain Park Shift Leader - FT presso Bear Creek Mountain Resort

Duties and Responsibilitie.

- Design and maintain the terrain park (includes maintenance and repairs of rails and features) while working closely with the snowmaking and grooming team to create the best terrain park experience for our guests.
- Set employee weekly schedules and oversee their time.
- Document and report mechanical and safety issues, complete maintenance logs and checklists
- Assist with snowmaking duties throughout the season, Day shift snowmaking/filter and hoses.
- Preseason slope and trail maintenance tree trimming if needed.
- Operate snowmobiles & ATVs in a safe manner, in accordance with Bear Creek's expectations and training
- Effectively supervise staff through respectful communication, clear expectations, relevant training, productive coaching, participating in team meetings, and provide feedback to manager for seasonal performance evaluations
- Lead by example, be a positive example for team in action and attitude
- Delegate work as appropriate, stating clearly objectives and time-line requirements
- Monitor and evaluate employees' successful completion of work. Communicate team performance issues and commendations with manager
- Encourage effective teamwork
- Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
- Work closely with marketing department to ensure all terrain park events run smoothly and professionally.
- Work collaboratively with others to analyze and improve work processes
- Positive interaction with all levels of management and vendors
- Contribute to the team's success by accomplishing tasks and assisting with projects as needed
- Maintain knowledge and compliance with departmental policies, Operating procedures.
- Availability to work during peak operating times : Weekends, Holidays and Special Events
- Work overnight and often extended shifts, sometimes up to 12 hours
- Availability to work mandatory overtime and on call as needed
- Work as a team member to ensure our guests have the best possible experience
- Understand company's emergency procedures and be able to apply them when necessary
- Report any incidents, property damage or injuries immediately to Manager/Supervisor
- Attend department meetings and training sessions as necessary
- Other duties as assigned by Manager and/or Supervisor
- Support Southern Management's Mission, Vision, and Values
- Comply with Southern Management's policies and procedures