Business Systems Analyst presso Proponent

About Proponent:

Proponent is the world’s largest independent, employee-owned distributor of aircraft parts, serving customers worldwide. With more than 600 employees across 14 global locations, we take pride in helping keep thousands of aircraft flying safely and efficiently every day. For over 50 years, we’ve built the systems, relationships, and expertise that aviation relies on, from responsive quoting and on-time shipments to data-driven improvements that reduce turnaround time and cost. As a 100% employee-owned company, everyone at Proponent is an owner, which means we share responsibility for our success, look out for one another, and bring dedication and creativity to aviation logistics. Guided by our core values, empathy, intelligence, agility and integrity, we work as a trusted partner to keep aircraft in service and customers moving forward. At Proponent, you’ll join a global team committed to doing things right and supporting each other, helping keep aircraft flying and the world connected.

Business Systems Analyst

Job Location: Brea, CA

Job Summary: 

The core activities of the Business Systems Analyst typically involve bridging the gap between business needs and technological solutions, with the least amount of wait time possible. They will be operating within the Proponent Lean methodology and core values. Here are some key tasks they might perform:

• Requirements Gathering: Business systems analysts work closely with all kinds of stakeholders to understand their requirements, needs, and objectives for a particular change, project or application. This involves conducting interviews, workshops, and research to gather comprehensive requirements, and subsequent approval.
• Analysis and Documentation: They analyze gathered requirements to identify patterns, trends, and potential issues. Then, they document these requirements in a clear and organized manner using techniques such as use cases, user stories, and process flow diagrams.
• Solution Design: Based on the gathered requirements, business systems analysts collaborate with technical teams to design appropriate solutions. They may propose system architectures, data models, and functional specifications that align with business objectives.
• Communication and Collaboration: Business systems analysts act as intermediaries between business stakeholders and technical teams. They facilitate communication, clarify requirements, and ensure that all parties involved understand the project scope and objectives.
• Testing and Validation: They participate in testing activities to ensure that the implemented solutions meet the specified requirements. This involves creating test cases, conducting testing, and validating that the system performs as expected.
• Change Management: Business systems analysts assist in managing changes to the system throughout its lifecycle. They assess the impact of proposed changes, update documentation, and communicate changes to relevant stakeholders.

Overall, business systems analysts play a crucial role in ensuring that technology solutions align with business objectives and deliver value to the organization. They combine analytical skills with domain knowledge to facilitate the successful implementation of IT projects.

Requirements for Success: 

• Analytical Skills: Business systems analysts need strong analytical abilities to understand complex business processes, identify requirements, and analyze data effectively. They should be able to break down problems into manageable components and propose practical solutions.
• Communication and Collaboration Skills: Business systems analysts must be adept at communicating complex technical concepts to non-technical stakeholders and vice versa. They should possess excellent verbal and written communication skills to coordinate and facilitate collaboration, document requirements, and present findings effectively.
• Problem-Solving Abilities: Business systems analysts encounter various challenges within the application landscape. They should be resourceful and creative in finding solutions to issues that arise, whether they are technical, organizational, or interpersonal.
• Interpersonal Skills: Collaboration is key to success in the role of a business systems analyst. They need to build strong relationships with stakeholders and members of the development team, understand their needs, and negotiate solutions that meet both business and technical requirements. This requires empathy, assertiveness, and diplomacy, but with a firm stand on their convictions.
• Project Management Skills: Business systems analysts often work on multiple projects and changes simultaneously, requiring effective time management, prioritization, and organization skills. They should be able to develop project plans for Continuous Improvement changes, track progress, and adapt to changing priorities as needed.
• Technical Proficiency: While not necessarily developers, business systems analysts should have a solid understanding of technology concepts and systems. They should be familiar with software development methodologies, database management, and basic programming languages to communicate effectively with technical teams.
• Attention to Detail: Precision is crucial in documenting requirements and analyzing systems. Business systems analysts must pay close attention to detail to ensure accuracy and completeness in their work, minimizing the risk of errors or misunderstandings. 
• Business Knowledge: A more than average understanding of the aerospace distribution industry. They should grasp business processes, industry trends, and competitive landscapes to align technology solutions with business goals effectively. 
• Adaptability and Innovation: Technology and business environments are constantly evolving, requiring business systems analysts to stay abreast of new developments and adapt their skills and approaches accordingly. Flexibility and a willingness to learn are essential in this dynamic field.
• 1+ year experience with Salesforce as end-user
• Salesforce Certifies Administrator a plus

Benefits and Perks of joining the team: 

• Medical, Dental, and Vision plan options
• Employee Stock Ownership Plan
• 401k Plan
• Vacation, Sick, and Holidays
• Good work-life balance
• WFH Hybrid available for most positions