Housekeeping Shift Manager, NF-03 presso Department of the Army

Not Required

Duties

Serves as a shift management in a housekeeping and laundry operation of an Armed Forces Recreation Center (AFRC) resort that includes providing administrative and management support for other resort operations where the paramount responsibility is the day-to-day management of operations and supervision of unionized staff for the provision of services to hotel guests and patrons. Serves as a shift manager in charge of a specific shift operation and coordinates the carrying out of laundry and housekeeping functions to ensure the smooth and efficient operation of the department. Plans and schedules completion of work according to priorities and deadlines. Prepares and maintains daily operational records and reports. Ensures that lost and found policies and procedures are followed. Assist in the supervision and conduct of inventories, including the preparation of inventory records. Conducts inspections of rooms and surrounding areas to determine maintenance or repair work required, and that cleanliness and condition and inventory of furnishings in accordance with established standards on a daily basis. Completes inspection checklist, and monitors proper care and use of equipment and supplies. Interacts with guests to resolve room discrepancies and concerns, determines resolution according to policy and practice, and follows-up. Exercises tact and diplomacy when dealing with sensitive or privacy concerns. Performs supervisory functions such as approving or disapproving leave, rating, disciplining, and/or providing recognition for performance. Enforces proper grooming standards, conduct and cleanliness standards of the staff. Follows emergency procedures to respond and direct housekeeping staff and guests. Performs administrative functions such as preparing purchase requests.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position. A qualified candidate must possess the following: Two years demonstrated work experience that provided a working knowledge of housekeeping in a hotel or related field. Must be able to apply inspection procedures and be able to meet and deal with all levels of personnel and apply a high degree of tact and diplomacy that demonstrates strong leadership qualities. Must be able to effectively communicate orally and in writing. Must be knowledgeable in using computers and different programs: experience with micro soft word and excel is preferred.

Other Information

Area of Consideration: This job is open to candidates who live in this commuting area (the Island of Oahu). If determined that area of consideration is to be expanded, all candidates will be considered. If you reside outside of the local commuting area, relocation costs will be at your expense. PCS Costs: Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest. Allowances and Differentials: This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - Your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf Additional Information: Additional referrals from this announcement may occur for up to 90 days after the closing date. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.