HOF-NU25-55 People and Culture Business Partner na Springboard Services

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Non-Union

Department

Head Office

Location

2 Carlton Street, Toronto, ON

This is a hybrid position

Status

Full-time, Permanent

Days/Hours and Pay Rate

4 Days a week / 32 hours

Schedules are subject to change to meet departmental needs, mainly with some events happening and/or evening meetings.

Pay Rate : $65,000 to $72,000 per annum (pro-rated to $52,000 - $57,600 per annum)

Vacancy Number

HOF-NU25-55

Number of vacancies

 1

Available

Immediately

Reporting to the Director, People & Culture, The P&C Business Partner acts as a trusted advisor across the agency that contributes in delivering both strategic and operational HR outcomes to support Springboard. This role will develop an in-depth understanding of the senior P&C functions in order to ensure strategic human resources into their day to day activities and create a positive employee experience.

This is a critical role that partners closely with leadership and employees by providing hands-on support with employee relations and engagement, talent management, training and development, and performance management to increase efficiency, awareness and delivery of P&C efforts across all levels of the organization.

Requirements

WAYS YOU CAN CONTRIBUTE

Responsibilities

• Manage full-cycle recruitment, onboarding, and orientation to ensure a positive start for both hourly and salaried employees.
• Prepare written offers of employment for selected candidates per approved terms and conditions.
• Facilitate new hire orientations and ensure compliance with mandatory training requirements.
• Serve as a trusted advisor to staff and leadership on HR policies, procedures, and collective agreement and legislative interpretation while ensuring alignment with best practices.
• Contribute to the development and maintenance of Human Resource policies, programs, and procedures in alignment with our values, compliance with relevant regulations, and achievement of organizational objectives.
• Coordinate training programs to support compliance, leadership development, and skill-building.
• Support succession planning and career development initiatives across all areas of the agency.
• Assist with and conducts workplace investigations, including scheduling the meetings, participating in the investigation meetings and preparing briefing notes, makes recommendations aligned with organizational policies and legislative framework.
• Act as a coach to managers on labour relations, performance management, employee relations, and organizational effectiveness.
• As a member of the Employee Engagement Committee, plan and support staff engagement activities (Town Halls, Annual Staff Event, etc.,) and events.
• Collaborate with and support DEI committee to implement inclusive practices and initiatives including the DEI trainings across the organization and support in advancing initiatives that promote a diverse, equitable and inclusive organization.
• Collaborate with union representatives to support constructive/ positive labour relations and address grievances.
• Promote open communication, trust, and collaboration between employees and leadership
• Promote employee morale and engagement
• Assists with P&C technology projects as it relates to process improvement and strategic design.
• Provide input and support to the P&C Director in the general operations of the P&C department.
• Perform other duties that may be required or assigned from time to time, as assigned by Director, People and Culture.

WHO YOU ARE

Knowledge/Experience

• Bachelor’s degree in Human Resources, Labour Relations or a related field.
• CHRL designation or equivalent is considered an asset.
• Minimum three (3) years of relevant professional HR work experience within Human Resources department with at least two (2) years as a generalist.
• Experience in a unionized environment.
• Full understanding and demonstrated working knowledge of relevant Employee and Labour Legislation including Employment Standards, Ontario Labour Relations Act, Human Rights Code
• Experience working in non-profit
• Proven proficiency in human resources applications.

Skills/Abilities

• Excellent interpersonal, communication, problem solving, conflict resolution skills and judgment.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong decision-making skills with a deep understanding of labour and employee relations and workplace investigations.
• Ability to manage multiple projects and deliver high-quality results under tight deadlines.
• Strong interpersonal skills and demonstrated professionalism and confidentiality.
• Demonstrated ability to be a self-starter, flexible and adaptable, works effectively and independently with a focus on meeting department objectives.
• Demonstrated commitment to anti-racist/anti-discrimination practices and personal/professional development.
• Capacity to exercise extreme discretion with sensitive and confidential information
• Be a dedicated and flexible team player able to interact with team members, and colleagues at all levels of the organization.
• Have a friendly and approachable demeanor which compliments a high energy level and exemplary
• Demonstrated work knowledge of multiple human resource areas.
• Strong ability to deal with situations in an open, objective and flexible manner

Mental Effort

• High levels of mental alertness required to manage distractions, shifting priorities, and competing deadlines.
• Must maintain professionalism and objectivity when addressing staff concerns and policy interpretation.
• Regular need to problem-solve, assess HR-related issues, and respond sensitively to confidential matters.

Physical Effort

• Frequent sitting, keyboarding, and use of computer screens.
• Periodic lifting of office supplies/materials up to 10 lbs.
• Local travel for meetings and site visits as needed.

Working Conditions

• Office environment with shared space, interruptions, and exposure to typical office noise.
• Exposure to potential communicable conditions when visiting program sites.
• Must manage multiple responsibilities, shifting priorities, and confidential matters daily.

Type of Supervision Required

• Reports directly to the Director, People & Culture, with access to support and regular check-ins

Type of Supervision and/or Assistance Given

• Provides P&C coaching to managers and staff.
• Supports onboarding and training efforts.
• Collaborates with union reps and external providers on employee issues, benefits, and compliance.

APPLY

Thank you for your interest in working with Springboard.

Completion of satisfactory professional references, police clearance, and proof of education are all requirements for employment.

The Deadline for Applications is November 14, 2025

No phone calls please. Only those selected for an interview will be contacted.

We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.