- Professional
- Ufficio in Eastbourne
What are we looking for?
Key Responsibilities:
- Chasing Payments: Proactively manage the collection of outstanding payments, ensuring timely follow-up and escalations when necessary.
- Handling Queries: Serve as the main point of contact for customer queries and liaise with internal finance teams to resolve issues promptly.
- Invoice Rebilling: Reissue invoices where necessary based on customer queries and ensure that all adjustments are properly documented.
- Aged Debt Management: Monitor and report on aged debt, providing regular updates to senior management.
- Customer Account Management: Maintain accurate customer accounts and records, ensuring all customer correspondence is logged appropriately in the system.
- Financial Reporting: Prepare regular reports on credit control performance, highlighting key issues and recommending solutions.
- Collaboration: Work closely with sales and finance teams to ensure smooth end-to-end processing of invoices and payments.
- Data Validation and Accuracy: Validating and reviewing quarterly royalties to our studios. Our relationship with our studios is key to running our business and getting the royalty payments is of paramount importance.
What do we need?
- Experience: Credit control, accounts receivable, or a related financial role or a good understanding of business administration.
- Technical Skills: Proficient with financial software and tools (experience with Sage Intact and Salesforce is a plus).
- Attention to Detail: Strong analytical and problem-solving skills with a keen eye for detail.
- Communication: Excellent interpersonal and communication skills, with the ability to negotiate and resolve conflicts professionally with Customers
- Team Player: Able to work both independently and as part of a team.
Benefits
- Hybrid with weekly travel to our Eastbourne office on a Thursday
- Salary of £30,000 per annum with yearly reviews
- 25 days holiday plus bank holidays
- Private medical insurance
- Life insurance