Shelter Coordinator presso CityTeam Ministries

Description

About CityTeam

CityTeam is a Christian nonprofit organization dedicated to serving individuals and families experiencing poverty, homelessness, and addiction. Our mission is to meet immediate needs while offering lasting solutions that restore lives and bring glory to God. Working with CityTeam is not just a career — it’s a calling.

Position Summary

The Shelter Coordinator is responsible for the daily operations of CityTeam’s Connect Shelter in Portland. This position plays a vital role in providing a safe, clean, and Christ-centered environment for our shelter guests while coordinating services with CityTeam program staff and community partners.

The ideal candidate will have a heart for the homeless, demonstrate grace under pressure, and respond to challenging or unpredictable situations with wisdom and compassion.

This is a part-time, non-exempt position.

Key Responsibilities

• Oversee day-to-day shelter operations and programming for men’s emergency services.
• Maintain a clean, organized, and safe environment; ensure adherence to shelter policies and procedures.
• Provide spiritual leadership and create opportunities for guests to explore faith and spirituality.
• Supervise and support volunteers, shelter guests, and residents; manage behavior, discipline, and referrals.
• Track and maintain accurate records, including resident rosters, volunteer logs, and occupancy data.
• Collaborate with the Connect Manager, Operations Manager, and Food Service Manager to coordinate services.
• Participate in community meetings, coalitions, and partnerships related to homelessness and re-entry services.
• Ensure timely completion of paperwork and reports in collaboration with Support Services.
• Represent CityTeam positively in the community and advocate for the ministry.
• Perform other duties as assigned by the Connect Program Manager.

Requirements

Required Qualifications

• High school diploma or equivalent.
• Minimum 1-2 years’ experience working with the homeless population.
• Computer literacy and proficiency with basic administrative tools.
• Strong written and verbal communication skills.
• Valid Oregon driver’s license.
• Must be male, due to supervision requirements for dorm and shower areas.

Preferred Qualifications

• Familiarity with CityTeam, addiction recovery, and homelessness services.
• Experience mentoring or counseling individuals in recovery.
• Administrative or case management experience.
• Personal or professional experience with transitional housing or emergency shelter environments.
• Physical & Work Requirements
• Stand, sit, walk, bend, climb, or lift (up to 20 lbs) for extended periods.
• Regularly navigate stairs and tight quarters in shelter and storage areas.
• Occasionally assist in the kitchen and handle exposure to cleaning supplies, equipment, or slippery surfaces.
• Perform janitorial tasks such as sweeping and/or mopping floors, emptying trash receptacles, etc. 

Laundry

• These will be mostly overnight shifts ranging from 5pm to 7am
• Interact regularly with homeless individuals both onsite and in the field.
• Work hours may vary based on ministry needs.

Spiritual Requirements

• Must have a personal relationship with Jesus Christ and be actively involved in a local Christian community.
• Must be aligned with CityTeam’s Statement of Faith and mission to serve God and others.
• Must exhibit integrity, humility, and a heart of service.