DD Site Supervisor presso Community Counseling Solutions

Description

JOB TITLE: Site Supervisor Developmental Disabilities Program

LOCATION: John Day

FLSA: 1.0 FTE, Exempt (40 hrs. per week; Monday through Friday)

SUPERVISOR: DD Program Manager

PAYGRADE: B11 ($67,500-$101,200 annually, depending on experience)

*** $5,500 Hiring Bonus!!

(2 year Commitment, Staggered-taxed Payout)

Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities.

Apply Directly at https://ccswebsite.org/employment/

Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we’re looking for motivated employees to help us continue our vision!

CCS has a benefit package including, but not limited to:

• Health, dental and vision insurance
• 6% initial 401K match
• Potential for tuition reimbursement
• Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year)
• 9 Paid holidays, Community service day
• Floating holiday & 2 mental health days provided after 1 year introduction
• Workplace Flexibility schedule options available (work from home hours vary by position & schedule)
• Exempt employees receive additional admin leave & work from home hours
• Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer
• Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance

DESCRIPTION

The Site Supervisor carries a service coordination caseload, serves as the designated referral contact, and is a member of the eligibility team that completes intakes, reviews applications, and makes eligibility determinations for DD services funded through the Office of Developmental Disabilities. Additionally, the Site Supervisor provides leadership and oversight of staff supporting individuals with developmental disabilities across assigned counties. This role ensures program compliance with Oregon Administrative Rules (OARs), CCS policies, and contract requirements.

SUPERVISION

Supervision Received

Reports directly to the DD Program Manager. When the Program Manager is unavailable this position reports to the Chief Operating Officer.

Supervision Exercised

Provides oversight, support, and performance evaluation for those staff assigned in the developmental disabilities program. This includes Services Coordinators and Office Support Specialists as assigned.

RESPONSIBILITIES

• Ensure compliance with all state and agency standards related to DD services, including monitoring of providers and contractors.
• Evaluate staff performance, document supervisory activities, and support professional growth.
• Identify training needs and ensure access to development opportunities.
• Provide consistent documentation, support, and follow-up related to service operations.
• Maintain confidentiality of client and personnel information.
• Review and verify time reporting and ensure adherence to personnel policies.
• Serve as the primary referral point for individuals seeking DD services in assigned locations.
• Collect and review necessary documentation to determine eligibility in accordance with Oregon regulations.
• Coordinate and communicate eligibility decisions in a timely and professional manner.
• Support the referral and intake process by facilitating access to appropriate services and supports.
• Maintain accurate records and monitor timelines related to eligibility and referral activities.
• Monitor the quality and timeliness of services provided to individuals in the program.
• Support staff in coordinating and linking individuals to needed services (medical, psychiatric, financial, social, etc.).
• Participate in and promote effective case planning and inter-agency collaboration.
• Respond to and support the resolution of grievances and concerns through appropriate channels.
• Ensure the implementation and oversight of Individual Support Plans (ISPs) and service goals.
• Provide coverage or assistance during staff absences or high-volume periods.
• Provide temporary coverage and oversight for other Site Supervisors or their assigned areas when needed or assigned by the Program Manager.
• Attend and contribute to internal administrative meetings, as well as local, regional, and state meetings when assigned.
• Build and maintain partnerships with community organizations and stakeholders.
• Promote a positive public image of CCS and the DD program through community engagement and advocacy.
• Support individuals found eligible through Developmental and/or Intellectual Disabilities with case management utilizing guidelines as provided by the OARs.
• Services are provided in a variety of community settings with consideration to individual’s preference (including home visits, community settings, etc.).
• Provide Choice Counseling of all available services, provider, and setting options.
• Complete annual plan summaries for all individuals not enrolled in K plan funded services (Case Management Only).
• Facilitate development of person-centered Individual Support Plan for all individuals receiving K plan services including authorizing funded services as outlined in OARs,
• including completing enrollment, termination, and transfer on required forms.
• Keep updated on all Individual Service Plan (ISP) meetings and established objectives.
• Facilitate and participate in an annual functional needs assessment process per current Office of Developmental Disability Services (ODDS) procedures including assessing risk status.
• Monitor services and support for individuals as outlined in OAR’s and documents according per ODDS guidelines. Ensure contractors and providers adhere to relevant OARs.
• Report Serious Events per published guidelines. Report abuse and implement protective services when requested.
• Responsible for maintenance, submission, and timeliness of all records, progress notes, reports, and all other required documentation.
• Meet all billable services contact requirements during the month.
• Assist customers in acquiring services and resources needed to achieve goals and maintain independence in the community.
• Attend local, regional, and state meetings as requested by the Supervisor including participation in all team and/or agency scheduled meetings.
• Act independently within the community and promote a positive image of the agency.
• Participate in joint case planning and coordination with other CCS employees, agencies, schools, etc.
• Remain updated on all Policy and Procedures including OAR’s pertaining to Developmental Disabilities Services.
• Be a resource for on-call staff for consultation or involvement in reference supporting individuals.
• Implement all necessary information into CCS databases on Individuals receiving services in the DD program.
• Other responsibilities as assigned.

Requirements

QUALIFICATIONS

Education and Experience

The Site Supervisor is a designated leadership position requiring comprehensive knowledge of Oregon’s public service system for developmental disabilities. Candidates must possess either five years of experience in staff supervision or five years of technical or professional-level work related to developmental disabilities services. A bachelor’s degree or equivalent coursework in a field related to management (such as business or public administration) or developmental disabilities services may substitute for up to three years of the required experience.

CERTIFICATIONS

None required, though certification through ODDS as an Eligibility Specialist and/or Services Coordinator is preferred.

Other Skills and Abilities

• Understanding of eligibility and referral processes within the DD service system.
• Strong leadership, problem-solving, and interpersonal communication skills.
• Ability to work independently while managing multiple priorities and deadlines.
• Proficient with technology, documentation systems, and standard office software.
• Commitment to uphold confidentiality and professional ethics.

CRIMINAL BACKGROUND CHECKS

Must pass pre-employment and ongoing criminal history checks as required by ORS and OAR guidelines.

In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be grounds for immediate termination of employment, volunteering, or the termination of the contract.

PERSONAL AUTO INSURANCE

Must hold a valid driver’s license as well as personal auto insurance for privately owned vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.

This position must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.

The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.

DRUG SCREENING

This position is subject to pre-employment drug screening. Employment is contingent upon the successful completion of this screening in accordance with applicable laws and organizational policies.

PHYSICAL DEMANDS

While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require fine manipulation, grasping, typing, and reaching.

The employee is also regularly required to sit, talk, listen, and use hands and fingers. The employee is also required to stand, walk, reach with hands and arms, stoop, kneel and/or squat.

The employee may occasionally lift and/or move up to thirty pounds. Specific vision required by this position includes close, peripheral, distance, and the ability to adjust focus. This work also requires that the employees sustain their attention during periods of crisis.

WORK ENVIRONMENT

Tasks will occur both at the office and in the community. There will be travel

required throughout the county(s) that the employee is assigned to. Occasional out of area travel and overnight stays will be required for attendance at meetings and/or training. Monitor and broker services at the home site of the customer, service provider, and office within a typical day’s routine.

As indicated, employees will also be required to work in the community and homes of the customers we serve. Handicap access may not be available at all places where this position must go. There are situations where this position may be required to respond to environments where a customer is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain.

Community Counseling Solutions

IS AN EQUAL OPPORTUNITY EMPLOYER

MEMBER OF NATIONAL HEALTH SERVICES CORPORATION