Accounts Receivable Analyst presso Odyssey House Inc.

Description

About Odyssey House

Are you passionate about supporting youth and families in your community? At Odyssey House, Utah’s leading 501(c)(3) nonprofit for mental health and substance use treatment, we believe in transforming lives through compassion, connection, and care.

Compensation & Benefits 

Starting Compensation:  27.50 hourly Full-Time Non-Exempt

Full-Time Benefits Include:

• $9,000/year tuition eligibility
• Paid continuing education/training opportunities
• Monthly incentives and awards
• Casual dress and atmosphere
• Health insurance: medical, dental, vision, FSA, long & short-term disability
• Competitive 403b Match after 1 year 
• Accrue up to 34 paid days off annually 
• Wellness perk: convert ½ of unused sick time to vacation at year-end
• Sabbatical program after 5 years of service (we pay you to take a vacation!)
• On-demand pay – access earned wages early (conditions apply)
• Extra time off & gift packages for employees after 90 days
• 24/7 Employee Assistance Program (EAP) for mental health and more

Odyssey House’s Core Values  

• Integrity (I) – We do what is best for the clients and community. Always
• Wholeheartedness (W) – We are sincere in our commitment towards a better life for all. 
• Connection (C) – We seek opportunities to engage with one another. 
• Personal Growth (G) – We are curious about how to be better versions of ourselves.  

Job Duties: Each duty reflects Odyssey House’s core values:  

• Reports showing payment trends, collection trends, aging summaries, and revenue recovery opportunities.  
• Monitor, analyze, and reconcile all accounts receivable transactions and aging  reports daily (I)  
• Investigates denials, payment delays, or discrepancies (I)  
• Process and post credit memos and adjustments accurately (I)  
• Collaborate with billing, finance, program, and payor teams to resolve discrepancies  and ensure timely collections (W, C)  
• Prepare monthly A/R and revenue-related journal entries (I)  
• Maintain detailed customer account records and ensure confidentiality and  compliance (I)  
• Prepare monthly reporting on cash receipts, aging trends, and collection  performance (G)  
• Support audit requests and documentation related to receivables (I, G)  
• Build and maintain relationship with 3rd party collection agency (I,G)  
• Ensures compliance with financial and audit standards  
• Participate in process improvement initiatives to enhance billing and collection  efficiency (G)  
• Provide excellent customer service to internal and external partners (W, C)  
• Other duties as assigned (I)  

Skills  

Proficiency in accounts receivable management, cash applications, and collections  

• Strong understanding of billing cycles, claims, and reconciliation  
• Strong analytical, reconciliation, and problem-solving abilities  
• Proficiency with ERP/accounting software; advanced Microsoft Excel required  
• Exceptional organizational skills with strong attention to detail, time management,  and audit mindset  
• Effective written and verbal communication; ability to collaborate across teams and  with external stakeholders  
• Commitment to confidentiality, ethical accounting standards, and mission-driven  service  
• Adaptability, initiative, and eagerness for continuous professional growth  

Requirements

Qualifications  

• Three years of professional experience in accounts receivable or related field  
• Ability to pass a criminal background check  
• First Aid and CPR Certification (can be obtained through Odyssey House)  
• Compliance with immunization requirements (flu, COVID-19, TB, as needed)  
• Valid U.S. work eligibility 
• Commitment to a drug-free lifestyle (per policy)  
• Bonus qualifications include experience with healthcare billing, collections software,  or data analytics tools.  

Physical Demands  

• Role is on-site at our Salt Lake City office  
• Ability to sit for prolonged periods  
• Ability to lift up to 15 lbs.  
• Light to moderate physical activity as required  
• Extended periods of computer work 

Equal Employment Opportunity (EEO)  Odyssey House is an equal opportunity employer. Employment decisions are based on merit,  qualifications, and organizational needs. We do not discriminate based on race, religion, age,  gender identity, veteran status, disability, or other protected characteristics.