Manager System Policy Governance presso INTEGRIS Health

The Policy Manager’s responsibilities include, but are not limited to, the following:

• Lead the enterprise policy governance function by developing an efficient and effective approach to maintaining all written policy and policy job aid documentation.
• Establish and implement key process standard work detailing a clear roadmap towards policy implementation and management.
• Chair, facilitate and manage an enterprise Policy Governance Committee comprised of enterprise subject matter experts.
• Establish effective relationships organization-wide to provide consultative advice and guidance to policy owners regarding policy development and governance activities. 
• Conduct policy reviews and provide policy owner support to ensure policies are written in accordance with INTEGRIS Health’s policy on policies, existing policies are revised for clarity as needed, policies no longer needed are identified for retirement, and published policies do not contradict other INTEGRIS Health policies.
• Manage vendor relationships leveraged for policy maintenance and/or development.
• Function as system administrator for the INTEGRIS Health policy management system by performing document maintenance, education, troubleshooting and support to policy owners and system users.
• Routinely monitor and report metrics on the policy governance process to compliance leadership, Executive Leadership Team, and various operational leaders and committees.
• Provide guidance to all caregivers on existing policies.
• Participate in the Regulatory Oversight Committee.
• In conjunction with compliance leadership, Regulatory Oversight Committee, policy owners, and subject matter experts, coordinate the development and launch of needed policy education.
• Routinely monitor and report organizational training completion to compliance leadership, Executive Leadership Team and various operational leaders and committees.
• Coordinate with the operations to ensure a regular cadence of policy reminders and updates is deployed to the organization.
• Identify and address organizational policy risks that impact the organization’s culture of compliance and, in turn develop and implement work plan initiatives to mitigate identified risks.
• Manage the timely production of any document or record request received by the Compliance, Legal or Risk departments. 
• Conduct initial policy assessments for potential joint venture partners.
• Ensure policy management obligations are met for any joint venture partnerships where INTEGRIS Health has management responsibilities. 
• Implement the organization’s monthly screening of the Office of Inspector General’s exclusion database.

• Demonstrated experience building and/or leading a policy governance program in a complex organization.
• Has a clear understanding of Department of Justice expectations for policies. 
• Has an appreciation for and ability to draft policies and procedures that are clear, concise, and provide for accountability within the organization.
• Is a clear and dynamic communicator who consistently communicates complex information both verbally and in writing. 
• Experience interacting with individuals at all levels of the organization and can adapt communication for the intended audience. 
• Communicates in a manner that encourages open dialogue.
• Excellent project management and organizational skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills.
• Ability to thrive in a fast-paced environment.
• Ability to set both team and individual goals and determine how to achieve results with limited directions.
• Ability to prioritize and lead multiple complex projects simultaneously including task delegation and oversight.
• Experience in understanding multiple facets of a complex health system.
• At least 5+ years of policy management experience.
• Healthcare Compliance certification (within 3 years).
• Thorough understanding and versed in healthcare laws and regulations.