Regional Manager Accreditation Operations presso Jobs at FIFA | FIFA Careers
Jobs at FIFA | FIFA Careers · Toronto, Canada · Onsite
- Professional
- Ufficio in Toronto
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION
Main Activities And Responsibilities
Reporting organisationally to the Executive Director, Safety & Security Canada, and working in collaboration with the Senior Manager Accreditation Operations, the Regional Manager Accreditation Operations, Canada will be a key member of the FIFA26 Accreditation team, and work in a very diverse Accreditation department (consisting of team members from Greece, India, Italy, the US and Canada) and in close collaboration with the FIFA Zurich Accreditation department (consisting of team members from across the world including Swiss-German, German, Russian and Dutch backgrounds) responsible for delivering the FWC26 Accreditation operations.
The main responsibilities and oversights of the Regional Manager Accreditation Operations, Canada for the FIFA World Cup 26™ include:
Reporting organisationally to the Executive Director, Safety & Security Canada, and working in collaboration with the Senior Manager Accreditation Operations, the Regional Manager Accreditation Operations, Canada will be a key member of the FIFA26 Accreditation team, and work in a very diverse Accreditation department (consisting of team members from Greece, India, Italy, the US and Canada) and in close collaboration with the FIFA Zurich Accreditation department (consisting of team members from across the world including Swiss-German, German, Russian and Dutch backgrounds) responsible for delivering the FWC26 Accreditation operations.
The main responsibilities and oversights of the Regional Manager Accreditation Operations, Canada for the FIFA World Cup 26™ include:
- The Regional Manager Accreditation Operations, Canada represents FIFA’s Accreditation interests in the Canada regional cluster to oversee two or more host cities venue accreditation sites within that assigned region.
- Work as part of a dedicated team of Accreditation (ACR) Operations Managers, Venue Accreditation Operations Managers and Site Accreditation staff, managing the appropriate ACR venue staff within the assigned regional cluster.
- Assist with the development and implementation of accreditation policies and procedures in order to set rules that establish boundaries, limits, zones or fully describe the operations and/or services.
- Help plan and assure delivery of fully equipped Accreditation Centres (overlay, technology, power, lighting, FF&E) as per established requirements and timelines.
- Assist in the development of requirements, tender, select and manage suppliers for Accreditation consumables according to FIFA26 Inc. standards and timelines.
- Coordinate with and support the Access Management Department with regard to accreditation access control, including access control system testing.
- Manage the accreditation consumable stock management for all accreditation facilities within assigned cluster of venues.
- During pre-event planning stage, travel within cluster to applicable venues as needed. During the tournament event window, position will require candidate to reside in an agreed-upon venue and be available to travel between venues, if needed.
- Travel within Canada, to the US and/or Mexico may be required to reflect the business needs of the department (meetings, workshops, site visits, other Events, etc).
- This role requires you to be onsite 5 days a week (Monday-Friday) at our Toronto Office located in Liberty Village.
- Other duties as assigned.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
Education & Qualifications
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
Education & Qualifications
- Bachelor’s degree or equivalent work experience.
- Football (soccer) accreditation knowledge is a plus.
- FIFA accreditation knowledge is a plus.
- Effective interpersonal communication, influencing and negotiation skills.
- Absolute attention to detail.
- Strong problem solving and analytical skills.
- Good judgement, superb integrity, maturity, and fairness in dealing with people.
Work Experience
- 5 or more years of experience in accreditation operations.
- Single-sport, multi-venue event experience.
- Experience in leading a multi-cultural team as well as communicating within a multi-cultural organization.
- Experience in working across different time zones.
- Experience in and being comfortable with working in multi-lingual environments.
Languages
- Fluent in English. French proficiency a plus.
Technology
- Proficient in MS Office (Excel, Word, PowerPoint), Miro and other planning software and online collaboration tools.
- Proficient in 3D modeling applications is a plus.
- Experience with Accreditation Systems is a plus.
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
