- Professional
 - Ufficio in Winnipeg
 
Key Responsibilities
- Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
 - Drive continuous growth by coaching, training, and mentoring your team.
 - Keep your team informed and engaged through clear, open communication.
 - Empower your team with up-to-date product knowledge to meet customer needs confidently.
 
- Organize, plan and process incoming inventory with a team of associates.
 - Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
 - Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
 - Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
 - Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
 
- Motivate your team to meet and exceed sales targets and KPIs.
 - Identify growth opportunities for team members and suggest strategies for their development.
 
- Set the standard for exceptional customer service and ensure it’s delivered consistently.
 - Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
 - Represent the Mountain Warehouse brand with enthusiasm and professionalism.
 - Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
 
We would love to meet someone who is
- Passionate about delivering outstanding customer service.
 - A confident and reliable motivator, with a talent for inspiring others.
 - Experienced in all areas of retail, from stock control to visual merchandising.
 - A strong communicator who can engage at all levels and provide constructive feedback.
 - Proactive and results-driven, with a track record of setting and achieving goals.
 - Approachable, trustworthy, and a natural team player.
 - Skilled at problem-solving within company guidelines and policies.
 
What's in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
 - 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
 - 6% vacation pay paid out biweekly
 - A stable, successful and supported environment
 - Length of service awards
 
INDUSCAN