Sales Support Advisor Aviation ( FTC 2 years) presso TOTALENERGIES MARKETING UK LIMITED

General AviationManaging and prioritising queries with prompt acknowledgement and resolutionWorking closely with Logistics and haulier to organise and optimize deliveries of productsResponsible for entering sales orders and confirmations in SAPRaising credit & debit notesGoods receipts and invoices processingIssuing weekly & monthly pricing working closely with Area Business ManagerInternational Aviation Daily refueling uploadsDispute resolution with close communication with the Head Office TeamMonth-end reconciliationConsignment locations invoicingProcessing suppliers’ invoicesComplaints Management Record claims in Salesforce (SALSA) towards achieving 100% resolution and customer satisfaction.OthersDelivery of monthly dashboard (sales/volumes, customer service analysis) during monthly business reviewsIn line with company’s roadmap, embrace ‘right the first time’ culture Candidarsi ora