Supervisor, Criminal Justice Special Program presso Mhctn

Job Title: Supervisor, Criminal Justice Special Programs
FLSA Status:  Exempt                

Department: Judicial Services   

Reports to:  Director, Criminal Justice Services     

 
JOB SUMMARY:  

Supervisor – Criminal Justice Special Programs is responsible for overseeing the development, implementation, and evaluation of programs aimed serving justice-involved individuals meeting criteria outlined by specific program requirements. This includes oversight of the Forensic Assertive Community Treatment (FACT) team, Incarcerated Youth Project and the Court Evaluations Program. This role ensures service delivery is timely, effective, and aligned with legal standards, behavioral health best practices, and system capacity needs. This role leads interagency coordination efforts, manages contracts and service provider relationships, and ensures adherence to payer, state, and federal regulations. This position is critical to addressing the intersection of mental health and criminal justice, promoting good quality of care, program integrity and system efficiency while protecting the rights and well-being of individuals being served. 

Key Responsibilities 

• FACT team 

• Provide clinical and administrative oversight of the FACT Care Management team and ensure consumers are seen according to agency standards, program requirements and level of clinical need. Provide support and consultation for Care Managers with consumers experiencing a mental health crisis. 

• Attend and facilitate weekly FACT team meetings and ensure a multidisciplinary approach is utilized. Promptly address team concerns and work collaboratively to reach a resolution. 

• Coordinate prompt assignments of consumers to Care Managers and ensure appropriate contact. Oversee and assist with planning for consumer needs and coordination of resources. 

• Ensure consumers are seen upon Admission and Discharge from hospitalization, Crisis Diversion services and correctional facilities within agency and MCO standards. 

• Monitor Care Management documentation for quality of care, individualization of services and measure of medical necessity for continued care. 

• Ensure ongoing collaboration and coordination between Care Managers and involved court personnel.  

• Collaborate with the Criminal Justice Liaison team and Enrollment Services to coordinate enrollment of new eligible consumers to FACT. 

• Incarcerated Youth Project 

• Lead the planning, execution and oversight of screening and assessing incarcerated, Medicaid eligible youth (as defined by Project guidelines) for the purpose of developing individualized release/discharge plans and coordinating post-release Targeted Case Management. 

• Coordinate with BlueCare, Department of Children’s Services, local jails and detention services and the Tennessee Department of Corrections to develop referral and service pathways for this project. 

• Monitor service delivery and program performance; implement quality improvement initiatives. 

• Supervise program staff delivering assessment and Targeted Case Management services. 

• Ensure compliance with applicable laws, court mandates, and clinical guidelines. 

• Track and report program metrics to include access to services timelines, treatment outcomes, and systemic challenges. 

• Court Evaluations Program 

• Lead strategic planning and implementation of services to provide mental health evaluations for individuals who have been convicted of Domestic Assault, Child Abuse and Cruelty to Animals prior to sentencing, as outlined in House Bill No. 1089 (Public Chapter No. 511). 

• Collaborate with the TN Department of Mental Health and Substance Abuse Services and assigned court personnel to develop referral and service pathways for this program. 

• Complete mental health evaluations and provide follow up recommendations to the referral source. 

• Attend and testify in court as necessary. 

• Provide clinical and administrative oversight to staff assigned to this program. 

• Conduct case reviews and monitor documentation to ensure clinical appropriateness and quality of service provided. 

Leadership & Operations 

• Lead strategic planning and implementation of enrollment workflows and service improvements. 

• Hire, onboard, develop, and offboard associates. 

• Champion organizational values—Connection, Innovation, Compassion, and Integrity—in daily operations. 

• Serve as a liaison with cross-functional leaders to strengthen care coordination. 

 Compliance & Quality Oversight 

• Ensure adherence to licensing, documentation, billing, and supervision regulations. 

• Monitor standard operating procedures, policies, and clinical guidelines to ensure best practices. 

• Prepare reports for funders, boards, oversight agencies, and internal leadership. 

• Participate in internal audits and quality improvement initiatives. 

Data-Driven Management 

• Use data to assess performance, guide coaching conversations, and respond to operational demands. 

• Analyze program data to measure impact and identify areas for improvement. 

• Identify trends to inform proactive decision-making and support continuous improvement. 

Learning & Development 

• Support clinician growth by identifying individual development goals and tracking progress. 

• Collaborate to design and deliver training that builds clinical and technical competencies. 

Other Responsibilities:  

• Responsible for attending all mandatory in-services, continuing education and annual health requirements. 

• Comply with all Corporate Compliance policies, practices and procedures. 

• Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director. 

• Comply with all OSHA and safety policies, practices, and procedures.  Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator. 

• Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). 

• Participate in proactive team efforts to achieve departmental and company goals. 

• Perform other duties as assigned. 

• Provide leadership to others through example and sharing of knowledge/skill. 

• Follow all policies and procedures set by the Agency. 

REQUIREMENTS: 

Essential Skills and Experience: 

• Master’s degree Clinical Psychology, Social Work (MSW), or related field. 

• Minimum 2 years of clinical experience 

• Minimum 1 year of experience working with the adult and/or juvenile justice system. 

• Minimum 2 years of leadership experience in behavioral healthcare 

• Must maintain active license and good standing with Licensing and Health Boards of Tennessee if applicable 

• Excellent communication, collaboration, initiative, organizational, and clinical skills 

Essential Requirements for the Position: 

• Valid Tennessee Driver’s License

• Acceptable Motor Vehicle Report (MVR) 

• Acceptable Criminal Background Investigation 

• Cell Phone 

ABOUT YOU: 

Core Competencies:  

Leadership Skills  

• Ability to lead by example  

• Ability to make sound decisions quickly and decisively  

• Ability to motivate staff  

• Ability to identify strengths and weaknesses of provide coaching on professional growth areas 

• Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times  

Team Oriented  

• Assist teammates as needed  

• Creates and maintains a climate in which teammates want to do their best  

• Can quickly find common ground and solve problems for the good of the team  

Interpersonal Skills  

• Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and diplomatic  

 Customer Service  

• Internal & external customer service indicative of mutual respect & trust  

Joint Commission Competencies:  

• Consumer Engagement – establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers.   

• Actively participates in consultation process.   

• Complete all clinical documentation in specified time periods.   

• Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team.   

• Demonstrates evidenced informed practice related to substance use disorders.   

• Demonstrates evidenced informed practice related to clinical care of children and youth.   

Reporting to this Position:  

• None  

Physical Demands and Work Environment:  

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  

• Work environment: The noise level in the work environment is usually moderate.  

BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: 

• Medical Insurance/Prescription Drug Coverage 

• Health Savings Account 

• Dental & Vision Insurance 

• Basic Life and AD&D Insurance 

• Short- & Long-Term Disability 

• Supplemental Life Insurance 

• Cancer Insurance 

• Accident Insurance 

• Critical Illness Insurance 

• 403b - Retirement Plan 

• Calm App for medication and mental health 

• Gym membership discounts 

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.