Homeoffice IT Services Program Manager (Epic Community Connect), Remote - ITS-Clinic Ambulatory presso UTMB Health

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EMinimum Qualifications:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EBachelor’s degree in a related field and five years of experience in program management, preferably in an IT or healthcare technology environment. An equivalent combination of education and experience relevant to the role may be considered for this position.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EPreferred Qualifications:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EBachelor’s degree in Information Technology, Business, or a clinically related field preferred; however, years of experience may be considered in lieu of degree.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EProject or Program management experience%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EEpic Community Connect experience%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EKnowledge and experience in implementing and supporting healthcare applications.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience with documenting workflows utilizing Microsoft Visio.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EJob Summary:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EThe Information Technology Services (ITS) Program Manager is responsible for leading the strategic, operational, and financial management of assigned IT programs. This role ensures the delivery of secure, efficient, and user-centered technology services that support clinical care, research, and education. The Program Manager fosters cross-functional collaboration, drives innovation, and ensures alignment with institutional goals.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EJob Duties:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ERelationship and contracts manager between the Community Connect host and the Community Connect affiliate.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EResearch and manage the specifications of 3rd party contracts that are associated with a Community Connect affiliate.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ELead meetings and provide clear and concise communication with customers/affiliates.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EManage all service requests entered by customers/affiliates and ensure timely response/resolution from the project team%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EParticipates in and coordinates all phases of total system planning specifications for facility requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EResponsible for coordinating services/applications provided to the affiliate, including the operating systems, network integration, security, file maintenance, and advanced software packages.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EResponsible for disaster recovery planning, business continuity planning, and the coordination of testing of the plans within the associated infrastructure for applications provided to the Community Connect affiliate.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EServes as a liaison between technical personnel and the Community Connect affiliate and must be able to communicate complex situations quickly and clearly to people with a variety of technical skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EPerforms related duties as required and miscellaneous tasks as assigned.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EKnowledge/Skills/Abilities:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to provide advanced support and resolutions of complex or escalated issues.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to manage a wide range of projects, large and small, along with a high volume of service requests.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to work independently and in a workgroup.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to create and/or maintain all clinical systems documentation, to include solutions as appropriate, to enable ongoing support of clinical systems.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to prepare a presentation and present to an audience comprised of varying levels of leadership.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EDemonstrate strong organizational and communication skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EDemonstrate effective oral and written communications and follow-up skills, and strong interpersonal relationship skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EStrong communication skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3ESalary Range:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-weight:bold;%22%3E%2487,538 - %24%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-weight:bold;mso-themecolor:text1;%22%3E108,000%3C/span%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-themecolor:text1;%22%3E%3Cstrong%3E %3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EActual salary commensurate with experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWork Schedule:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ERemote position. 8 am to 5 pm, and as needed on occasion.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/p%3E

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