Executive - Warehouse Operations - Contract Logistics presso The Peninsular and Oriental Steam Navigation Company

Description
    Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory.
    Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
    Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
    Need to plan required manpower in line with volume fluctuations. 
    100 plus staff needs to be handled independently with teamwork.
    Responsible for Stock Accuracy and batch accuracy.
    Need to analyze and close all the inventory related issues timely.
    Need to ensure good hygiene in storage areas.
    Timely redressal of customer/depot queries.
    Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month. 
    Not to compromise on safety of employees and premises. 
    Timely escalations to Management on non-compliances.
    Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
    Analysis of Stores and RDs complaints and solving within the defined timelines.
    Stock transfers from location to location. DC to DC based on need.
    Zone/locs finalization along with customer.
    Ensure zero debits from customer.
    Avoid productivity loss in Ops to sustain margins.
    Ensure P & L in line within budget.
    Support in customer based on timely need.
    Resolving customer queries and sending reports timely. 
•    Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.