- Senior
- Ufficio in West Chester
Your Opportunity, Your Team
The Sr Manager, Data Science is a hands-on team leader to build and scale QVC's machine learning, AI, and data platform for wide-ranging applications aimed at improving timeliness and accuracy of the business decisions, to grow revenue, customer file, and profitability. The Sr. Manager helps drive the data science and AI priorities at QVC Group by designing and implementing scalable and automated advanced analytics and decision support solutions. You will take on initiatives across the retail commercial value chain, customer experience, and Finance. Through the work, you will create new and advanced Data Science based business processes that result in improved outcomes. Past example projects include multi-touch sales attribution, pricing optimization, econometric sales forecasting, airtime optimization, recommendation engines, AI forecasting and analytics, and customer targeting models.
Where You'll Work
- This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: DE, NJ, PA. Relocation assistance is not available for this role.
What You'll Do
- Hands-on design and development of machine learning and AI models, and successfully implement with end-users with favorable business impact; models must be validated to highest standards of accuracy, consistency, and business relevance
- Maintain a steady prioritization of projects and tasks with clear timelines of deliverables, managing expectations of supervisor and business stakeholders; Proactively identify and clear roadblocks to project deadlines and successful adoption; partner with Business and Enterprise Data Management IT teams to escalate and influence clearing the roadblocks promptly
- Be on the cutting edge of implementing and activating GenAI and Agentic AI technologies with potential tool-chaining of ML models to simplify complex workflows and analyses, enhance decision-making, and transform business planning and execution processes
- Present project updates and perform demonstration of successfully implemented Data Science capabilities to the Executive leadership audience
- Lead and mentor Data Scientists to exceed expectations by delegating and coordinating deliverables; fully own the quality and timeliness of the Data Scientist's deliverables
What You'll Bring
- 12+ years of overall analytics experience, can be inclusive of post graduate work; 2+ Years of managing teams or large projects in Data Science, Analytics, Business Intelligence, and Data Product management
- Education: Bachelors in Data Analytics, Economics, Operations Research, Engineering, Computer Science, Statistics, Mathematics, Econometrics or similarly related analytical field; Masters in Lieu of 1 year of experience; PhD in Lieu of 3 years of experience
- 10+ years of experience with Data Science model development with a combination of Bayesian statistics, multivariate regression analysis (beyond linear regression), forecasting/predictive analytics, supervised learning, unsupervised learning, time-series analysis, mixed integer and linear programming using optimization packages such as Gurobi, CPlex, or others
- Mastery in one or more Data Science platforms: Databricks, Microsoft Azure, Google BigQuery or AWS cloud platforms, and practical machine learning using frameworks such as scikit-learn, H2O, TensorFlow, Caffe, Mllib, finetuning LLMs, AgentBricks
- Demonstrate ownership and accountability towards deliverables and urgent needs by handling Data Science projects and analytical business requests simultaneously
- Excellent Problem-Solving ability to independently breakdown complex business problems and apply Data Science tools and models to solve problems, validate outputs, and influence results
#LI-Hybrid #LI-LC4
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
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