Sr Business Control Specialist – ETS Business Controls Risk Evaluations presso Ghr

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Line of Business Description:

The Risk Evaluation team within ETS Business Controls functions to validate control effectiveness and audit readiness for ETS front-line units by doing the following:

• Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF.
• Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans.
• Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management.
• Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience.
• This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).
• Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards.
• Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Line of Business Responsibilities:

• Participates in the rotation of evaluations of ETS lines of businesses, end to end, providing input on both content and approach as needed.
• Research and review of FLU procedures, enterprise policies, SPI, and supporting data to create test scripts in line with evaluation scope. 
• Facilitates the tactical aspects of the evaluation process; handles any changes with test execution and communication as needed.
• Executes testing for drafted scripts, independently identifying and engaging business support partners to obtain needed data in support of test execution.
• Conducts research to validate the effectiveness of ETS controls and adherence to applicable Laws, Rules, and Regulations.
• Supports the testing of controls by evaluating data to identify issues and control improvements for remediation.
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance the ETS control environment.
• Oversees the effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
• Interacts with FLU partners, executives, and the internal team as needed to socialize and gain consensus on identified risks.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Line of Business Required Skills & Experience:

• 1+ years Project Management experience (as project owner/leader)
• 1+ years of QA or Audit-related experience
• Research Experience
• Demonstrated track record of critical thinking
• Prior Risk and Resolve experience
• Analytical and Reporting experience
• Demonstrated ability to develop strategies and capability to implement those strategies - tenacity to complete in the face of obstacles and display a 'can do' attitude. High energy individual, displaying pride of ownership.
• Comfortable in the role of change agent, ability to think 'outside the box'
• Demonstrated ability to be detail-oriented on business process concepts
• Strong problem identification and resolution capabilities
• Results oriented with strong organizational and time management skills
• Strong oral, written and interpersonal communication skills at Executive level (ability to work on a team or individually)
• Ability to manage multiple tasks successfully and efficiently in a fast paced, regulatory driven environment
• Proficient in Microsoft Word, Outlook, PowerPoint, Excel, SharePoint

Line of Business Desired Skills & Experience:

• Corporate or regulatory auditor experience
• NCP Certification
• Compliance Regulatory experience
• Vendor Management experience
• Business Process experience
• Operations Management
• Oral Communications
• Strategy Planning and Development
• Controls Management
• Issue Management
• Risk Management

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