- Junior
- Ufficio in Toms River
At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, hybrid schedule after initial onboarding has been completed, employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!
ABOUT YOUR ROLE
The Fraud Analyst I is responsible for providing analysis and administration of fraud-related matters for the Bank, including programs used to detect, prevent, and mitigate fraud; fraud alerts and database maintenance; and internal processes and reports.
The Fraud Analyst I is responsible for providing analysis and administration of fraud-related matters for the Bank, including programs used to detect, prevent, and mitigate fraud; fraud alerts and database maintenance; and internal processes and reports.
WHAT YOU WILL DO LIST
Conducts account/transaction monitoring utilizing appropriate software, applications, and manual review to perform fraud analysis. Initiates and manages appropriate mitigation responses and techniques. Reviews alerts and potential fraudulent activity with applicable departments and initiate account holds and blocks, as necessary. Researches account activity and research documents and videos, as needed, with appropriate supervision.
Assists in review and triage of Fraud Alerts received; disseminates alerts to appropriate investigators. Disseminates related Fraud Alerts in a timely manner.
Identifies and escalates fraud patterns to Investigator Team or Fraud Manager as they are identified in alert analysis.
Monitors Fraud Team email box and ensures all inquiries and referrals are addressed and all appropriate action items are taken to mitigate potential loss to the bank and/or customer.
Assists in other administrative tasks to include updating reports, databases, policies and procedures, and special projects as directed.
Assists in staffing for HQ1 & HQ2 reception areas when the Security Team requires assistance due to absences, etc. Those staffing the front desk are responsible for the following Security Functions: visitor management, maintaining a safe and presentable lobby, reception security, and suspicious activity reporting.
WHAT WE EXPECT OF YOU
Ability to analyze account activity and identify suspicious conduct.
Ability to maintain and report on confidential information in an appropriate manner.
Critical member of team. Must be reliable, dependable, and maintain a high degree of flexibility and confidentiality.
Ability to quickly learn Bank fraud detection software/systems.
Understanding of core and other systems utilized by the Bank.
Demonstrated time management, organizational, planning, and problem-solving skills. Ability to multitask.
Strong written, verbal communication, listening, and interpersonal skills.
Microsoft Office Suite proficiency. Ability to assist with reports, and business correspondence.
Proven ability to prioritize multiple duties to maintain smooth office operation.
Maintain professional and courteous demeanor engaging with visitors.
Candidarsi ora
Conducts account/transaction monitoring utilizing appropriate software, applications, and manual review to perform fraud analysis. Initiates and manages appropriate mitigation responses and techniques. Reviews alerts and potential fraudulent activity with applicable departments and initiate account holds and blocks, as necessary. Researches account activity and research documents and videos, as needed, with appropriate supervision.
Assists in review and triage of Fraud Alerts received; disseminates alerts to appropriate investigators. Disseminates related Fraud Alerts in a timely manner.
Identifies and escalates fraud patterns to Investigator Team or Fraud Manager as they are identified in alert analysis.
Monitors Fraud Team email box and ensures all inquiries and referrals are addressed and all appropriate action items are taken to mitigate potential loss to the bank and/or customer.
Assists in other administrative tasks to include updating reports, databases, policies and procedures, and special projects as directed.
Assists in staffing for HQ1 & HQ2 reception areas when the Security Team requires assistance due to absences, etc. Those staffing the front desk are responsible for the following Security Functions: visitor management, maintaining a safe and presentable lobby, reception security, and suspicious activity reporting.
WHAT WE EXPECT OF YOU
Ability to analyze account activity and identify suspicious conduct.
Ability to maintain and report on confidential information in an appropriate manner.
Critical member of team. Must be reliable, dependable, and maintain a high degree of flexibility and confidentiality.
Ability to quickly learn Bank fraud detection software/systems.
Understanding of core and other systems utilized by the Bank.
Demonstrated time management, organizational, planning, and problem-solving skills. Ability to multitask.
Strong written, verbal communication, listening, and interpersonal skills.
Microsoft Office Suite proficiency. Ability to assist with reports, and business correspondence.
Proven ability to prioritize multiple duties to maintain smooth office operation.
Maintain professional and courteous demeanor engaging with visitors.
