Senior Human Resources Operations Manager presso ROCKY MOUNTAIN HUMAN SERVICES

Description

Why work at Rocky Mountain Human Services? 
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

• Employer paid medical options, dental, and vision benefits
• Generous paid time off such as vacation, sick, personal, and holidays
• Life and disability insurance
• Tuition reimbursement (full-time employees only)
• Mileage reimbursement
• 403(B) with company match
• Employee assistance program

Position Purpose

The Sr. Human Resources Operations Manager is responsible for overseeing the day-to-day HR operations, ensuring compliance with employment laws, and enhancing HR processes and systems. This role ensures that the HR function runs smoothly and efficiently while fostering a positive, inclusive workplace culture. The ideal candidate will be an experienced HR professional with a strong operational focus, capable of implementing HR initiatives aligned with the organization’s goals and values. As a Sr. Human Resources Operation Manager, position reports to the Director of People and Culture and serves as the designated back-up as needed.

Essential Duties

HR Operations Management

· Lead and manage core HR functions, including benefits administration, recruiting, employee records, and employee relations.

· Continuously improve operational processes and leverage technology for efficiency.

Compliance

· Ensure compliance with federal, state, and local employment laws.

· Maintain accurate records and oversees reporting, i.e., EEO, Vet 4212, Census Bureau

Process Improvement & Reporting

· Identify opportunities to streamline HR processes and enhance efficiency.

· Oversee data collection and reporting for informed decision-making while maintaining confidentiality.

· Collect quarterly reporting information from staff, update quarterly/annual plan feeding into HR busine

Employee Relations & Policies

· Provide guidance on HR policies and employee relations issues to support a positive work environment.

· Develop and update job descriptions, personnel policies, and the employee handbook.

Team Leadership

· Manage, mentor, and develop the HR team, fostering continuous learning and excellence.

· Monitor departmental activities to ensure consistency, compliance, and high-quality service delivery.

Additional Duties

· Handle employee relations counseling, evaluate department initiatives, and recommend improvements.

· Provide exceptional customer service to internal and external stakeholders.

· Follow 4-step employee relation levels.

Qualifications

Knowledge, Skills, and Abilities

· Strong knowledge of federal, state, and local employment laws.

· Excellent written and verbal communication skills.

· Proficiency in HRIS systems and Microsoft Excel.

· Ability to manage multiple priorities, adapt to change, and maintain composure under pressure.

· Proven ability to build and maintain effective relationships with stakeholders.

Minimum Qualifications

· Bachelor’s degree in Human Resources Management or a related field

· 5 years of progressively responsible experience working in Human Resources

· 3 years previous experience with HRIS software, Paycom Preferred

· 3 years progressively responsible mgmt./supervisory experience
 

Preferred Qualifications

· PHR/SPHR

· Master's degree in human resource management.

· Bilingual Spanish

Driving Category - Requirements

Driving Category B: Employee may occasionally drive a company vehicle, but any passenger would be an employee of RMHS, and /or regularly drive their personal vehicle for company business.

· Valid driver’s license

· Proof of motor vehicle insurance

· Personal vehicle in good operating condition for use during work, including transporting individuals

· No major violations in the past three years.

· No more than two moving violations in the past three years

· Ability to meet and maintain agency driving requirements and operate agency vehicles

· Drivers must upload proof of ongoing auto insurance every 6 months into Paycom/Relias.

· Any Accidents and/or damages while using a personal vehicle for work purposes shall be the sole responsibility of the employee. RMHS is not responsible for any damage incurred to the employee’s personal property.

Physical Requirements

· Sedentary work that primarily involves sitting/standing.

 Never  Occasionally X Constantly

· Light work that includes moving objects up to 20 pounds.

 Never X Occasionally  Constantly

· Medium work that includes moving objects up to 50 pounds.

 Never X Occasionally  Constantly

· Heavy work that includes moving objects up to 100 pounds or more.

X Never  Occasionally  Constantly

· Operating motor vehicles or heavy equipment. 
Never X Occasionally Constantly

· Moving about to accomplish tasks or moving from one worksite to another.

X Never  Occasionally  Constantly

Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act.

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