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Weapons Detection Specialist-FT/variable hours presso Centra Health, Inc

Centra Health, Inc · Lynchburg, Stati Uniti d'America · Onsite

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The Weapons Detection Specialist is responsible for ensuring the safety and security of the assigned post at Centra by operating and monitoring the weapon detection equipment. This position involves screening individuals entering the facility to detect and prevent the unauthorized entry of weapons and objects that could pose a threat to patient safety, staff, or visitors. The role must maintain a high level of vigilance, professionalism, and customer service while adhering to the established safety protocols and procedures. The Weapons Detection Specialist will be responsible for promptly reporting any suspicious or concerning findings to appropriate public safety leaders for further evaluation and response. Each Weapons Detection Specialist is expected to strive for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the safety and security of the environment, as well as the patient and family experience.

Responsibilities

Screening Individuals:

  • Responsible for monitoring individuals as they pass through the weapon detector, ensuring that each person is scanned thoroughly.

  • Ensure compliance with established procedures and protocols.

  • Assist visitors who may require assistance or guidance as they pass through the weapon detector. This could include helping them remove items from their person or explaining the process.

     

Threat Identification:

  • Actively monitor the weapon detector for alarm triggers including the presence of weapon objects on individuals passing through. 

  • When the weapon detector detects a weapon, identify whether the alarm is triggered by harmless items like keys or coins, or if it indicates a potential threat.

  • Conduct or assist in conducting secondary screenings on individuals who trigger alarms, utilizing handheld weapon detectors or physical pat-downs to locate and identify the source of the alarm.

     

Security & Safety Protocols:

  • Adhere to established security protocols and procedures while operating the weapon detector checkpoint to ensure the safety and security of the premises.

  • Use trained tactics to assist in controlling, de-escalating, or restraining combative and/or violent patients as requested and directed by public safety officers. 

  • Provide backup and assistance for other officers within guidelines specified in department policy and procedures.

  • Respond to general security or safety hazard calls for service as directed.

  • Maintain familiarity with personal protective equipment including protective suits and N-95 respirators.

     

Communication and Customer Service:

  • Effectively communicate with Centra personnel to ensure a coordinated effort in maintaining security and responding to any potential threats detected by the weapon detector.

  • Provide courteous and professional customer service to individuals passing through the security checkpoint, addressing any concerns or inquiries with patience and respect while maintaining security measures.

  • Communicate Centra policies and enforcement procedures to visitors, staff, and guests to ensure the safety of the community. 

  • Provide walking escorts as assigned.

  • Provide internal and external disaster assistance according to Departmental and Centra policies and procedures.

     

Documentation and Reporting:

  • Properly document any incidents, alarms, or unusual occurrences that happen during the shift and report them to the shift Supervisor.

  • Maintain logs and collect data, as instructed.

     

Operating and monitoring equipment:

  • Responsible for the setup, tear down, maintenance, and storage of the weapon detection system equipment, ensuring it is properly calibrated, kept in good working condition, and any malfunctions or issues identified are properly reported to the shift supervisor.

 

Other Functions:

 

Assists other officers at designated locations when assigned.

Travel Required

Travel is expected to be between Centra owned facilities and training assignments.

Qualifications

Required Qualifications:

  • High School Diploma required.

  • Valid driver’s license with no restrictions.

  • Complete and submit application, including drug screen, fingerprinting, and application for background investigation, as required.

  • Successfully complete Non-Violent Crisis Intervention certification, within ninety (90) days of hire.

  • CPR certification or ability to become certified within ninety (90) days of hire.
  • Previous experience operating weapon detection equipment in a healthcare security setting is preferred.

  • Strong communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds, are required.

  • Attention to detail and the ability to consistently follow safety protocols and procedures is required. 

  • Demonstrated ability to remain calm and composed under pressure and in potentially challenging situations is required.

  • Demonstrated ability to solve problems is required. 

  • Ability to utilize electronic systems and two-way radio is required. 

 

Preferred Qualifications:

  • Prior training and experience in guest relations, security technology, physical security operations, public safety, and/or emergency preparedness preferred.
  • IAHSS Basic Certifications preferred. (Review IAHSS Advance materials within first year of employment and will be required to complete the basic certification exam during that same period of time).
  • (On the job training will be provided).

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