KHA- Data Specialist presso City of Jacksonville, FL

About the Department

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Kids Hope Alliance Department is actively seeking a Data Specialist.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This position reports to the KHA – Director of Data Systems and assists with all data systems duties, projects, customer service and deliverables as well as being responsible for technical research to support innovations in system development, reporting, data visualization, and collection.

Position Duties

Primary responsibilities include the following:

• Manages multiple projects and priorities in a dynamic work environment.
• Performs tier 1 and 2 SAMIS help desk customer service.
• Works with KHA staff to diagram and document business and system requirements and collaborate with the development teams to test and implement solutions.
• Assists with Computer/Data automation, technology, and computer systems administration.
• Creates organizational process assets such as: flows charts, mapping, and functional use case requirements that effectively communicate business needs.
• Assists with quality control and user acceptance testing.
• Compiles data and generates reports.
• Uses technical writing skills to develop formal process and procedural documentation.
• Supports SAMIS applications and processes. 
• Assists with data systems technology research, development, and coordination of project deliverables.
• Identifies opportunities to improve the efficiency and effectiveness of procedures and processes.
• Troubleshoots application issues and work with development and administrative teams to resolve.
• Performs other duties as assigned.

Other Qualifications

Position Requirements:  

• Five (5) year combination of education and experience in project management; or at least two years of experience in Data Systems Technology required. 
• Must pass a Level 2 background screening prior to employment. 
• Bachelor’s degree from an accredited institution in Information Systems, Data Systems, Information Technology, Computer Science, Software Engineering, System Network Administration or Computer Engineering is preferred.

• Excellent interpersonal, written, and verbal communication skills.
• Strong time management, attention to detail, analytic and organizational skills.
• In-depth knowledge of MS Word, MS Excel, MS Visio, MS Teams and MSSQL.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.   

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K  

Largo, FL 33778-1630