Manager, Business Development presso Great Lakes Credit Union
Great Lakes Credit Union · Bannockburn, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Bannockburn
Great Lakes Credit Union is Hiring GREAT people for our GREAT team!
Do you enjoy customer interaction and relationship building?
WE WANT YOU ON OUR TEAM!
The Manager Business Development leads the credit union’s strategic growth initiatives through Select Employer Group (SEG) engagement and oversight.
Manager Business Development ensures measurable ROI on all business development KPIs including, but not limited to, market share growth in new member acquisition / existing member retention, total deposits and loan balances, new SEG onboarding, existing SEG product adoption, and enhanced income from ancillary products and services such as mortgage, insurance, and investment sales. This role drives the long-term vision of the business development group and serves as primary liaison between the business development group and the ELT. Champions the business development group’s value creation by tracking, measuring, and reporting results to ELT / Board of Directors.
As a Manager, Business Development you will:
- Provide strategic leadership and daily oversight to the team, ensuring alignment with organizational goals and sales targets. Actively participate in sales efforts while guiding the team.
- Regularly coach and mentor subordinates to ensure understanding and achievement of performance standards. Provide actionable feedback and development plans to enhance individual and team effectiveness.
- Maintain and analyze department performance metrics and budget, identifying trends and opportunities to maximize sales effectiveness and operational efficiency.
- Identify training needs and facilitate targeted training sessions, including shadowing and role-playing exercises, to strengthen sales techniques and product knowledge.
- Manage escalations from SEG leadership and supports Business Development Specialists in resolving complex issues. Reports systemic risks or potential losses to senior leadership.
- Assign and prioritize work based on strategic objectives. Conduct regular audits and performance reviews to assess individual contributions and team outcomes.
- Collaborate with the Chief Strategy Office to develop and execute strategic plans that drive business growth and community engagement.
- Build and nurture relationships with partners across GLCU’s geographic footprint, promoting the credit union and expanding its presence through strategic outreach.
- Lead initiatives to identify and secure new business partner relationships, enhancing GLCU’s visibility and reputation as a trusted financial institution.
- Serve as a liaison across departments and external organizations, coordinating TBD activities and representing GLCU at civic, trade, and professional events.
- Ensure timely follow-up with members after on-site visits, reinforcing GLCU’s commitment to personalized service and member satisfaction.
- Maintain strong relationships with Select Employer Groups (SEGs) and community partners, delivering tailored financial solutions and coordinating educational events in partnership with internal teams.
- Coordinate and attend partner visits, facilitating on-site account openings and collaborating with internal teams to ensure seamless member onboarding and follow-up.
- Partners with retail, commercial lending, small business lending, mortgage, HUD Certified Counselors, and the contact center to deliver comprehensive financial solutions based on member needs.
- Ensure compliance with all applicable federal, state, and local regulations, and adheres to GLCU policies, procedures, and internal controls.
- Perform other duties as assigned, contributing to the overall success of the Business Development department and GLCU.
Benefits We offer:
At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here’s what you can expect:
- Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions.
- Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs, health membership reimbursement. The company paid STD and LTD.
- Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
- Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
- Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
- Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
- Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
- Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
- Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
- Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.
Join us at GLCU and discover a workplace that invests in you! We’re the total package!
Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
