Veterinary Receptionist presso Innovetive Petcare
Innovetive Petcare · Niceville, Stati Uniti d'America · Onsite
- Junior
- Ufficio in Niceville
We are seeking a Full-Time Veterinary Receptionist to join our fast-paced, compassionate team. As the first point of contact for clients, you’ll play a critical role in ensuring every visit is positive and reassuring — whether it’s an emergency or a follow-up visit.
This position requires strong communication skills, attention to detail, and a passion for helping both people and pets. Prior experience in a veterinary, animal care, or medical office setting is highly valued.
If you’re looking for a role that combines meaningful work with professional growth, this is the place to be.
Some of the responsibilities you will own in this role:
- Greet clients and patients with warmth, empathy, and professionalism.
- Answer phones, triage calls, and schedule appointments accurately and efficiently.
- Obtain and document medical histories, vaccination records, and relevant client information.
- Communicate effectively with veterinarians and technicians regarding patient needs and updates.
- Process invoices, payments, and maintain accurate financial records.
- Assist in filling prescriptions, food requests, and over-the-counter products as instructed by a veterinarian.
- Maintain a clean, organized reception area and uphold confidentiality standards.
- Support hospital operations across departments as needed to ensure smooth daily workflow.
Preferred Qualifications
- High school diploma or equivalent required.
- Previous veterinary or medical office experience preferred (emergency or specialty experience a plus).
- Excellent communication, organizational, and customer service skills.
- Ability to multitask in a busy environment while maintaining accuracy and composure.
- Comfort working with computers and veterinary software.
- Availability for flexible scheduling, including weekends and some holidays, to support our emergency and specialty services.
- Ability to lift up to 50 pounds when assisting patients or clients.
Why Join Emergency Veterinary Clinic of Niceville?
We offer:
- Competitive Pay: Based on experience, with regular performance reviews and growth potential.
- Comprehensive Benefits:
- Medical, dental, and vision insurance.
- Life insurance and disability coverage.
- 401(k) retirement plan with employer match.
- Paid Time Off (PTO) and paid holidays.
- Professional Development:
- Continuing education (CE) allowance and CE-specific paid time off.
- Career path support — opportunities to grow into leadership, client service management, or veterinary assisting roles.
- Tuition and licensure reimbursement for those pursuing Veterinary Technology or CVPM certification through Penn Foster.
- Employee Pet Care Discounts: Generous discounts on services and products for your own pets.
- Supportive Culture: A fun, compassionate team that believes in inclusion, teamwork, and celebrating each other’s success.
- Flexibility: Enjoy flexible scheduling across shifts and clinics, supporting both emergency and specialty operations in a way that works for you.
Join Our Team
Apply today and become part of our mission to deliver exceptional, compassionate care to pets and their families.