Sr. Risk & Safety Consultant presso Holmesmurphy

Job Description:

Basic Function:                                                                               

The purpose of this position is to unlock the unique potential of clients and help solve their real-world business problems, by providing all aspects of high-quality risk and safety solutions.  The Sr. Risk and Safety Consultant advises clients and internal staff in alignment with division and company vision, mission and strategy. This includes detailed analysis of client’s risk management program and staying abreast of changes in the insurance market. Additionally, this individual will provide risk assessment and development of solutions for improving or mitigating loss experience and expanding business opportunities. Serve as elite expert and leader in their field and within agency for servicing large, unique and/or high-profile clients.

Essential Responsibilities:

• Serve our current clients by identifying areas for improvement in their risk management programs and providing solutions to close noted gaps. Services provided include all insurable risks (workers’ compensation, auto, property, and liability, etc.), regulatory compliance and reporting, and include loss sensitive and captive risk management programs.
• Provide analysis, consultation, oversight and direction of large and complex clients’ risk management programs and processes. Assist clients in enhancing their safety performance and culture.
• Provide on-site and remote client services such as: training seminars, on-site hazard assessments, strategy development, crisis management procedures, loss trend analysis, policy/procedure development, goal setting, and monitoring of program success and recommended future initiatives.
• Provide catastrophic investigation/analysis/coordination of accident/incidents.
• Help grow Holmes Murphy’s business by participating in prospective client meetings and assessments to understand each prospect’s unique needs. Propose service ideas to help each client reach their greatest potential.
• Work with carrier loss control and underwriting personnel to provide the greatest value to our shared clients.

Additional Responsibilities:

• Perform research and follow-up for clients on safety related issues and questions.
• Build and maintain relationships with internal and external stakeholders that may include clients, service consultants, claims consultants, and producers.
• Maintain active contacts within safety, risk management, and insurance to keep informed of innovative technologies and best practices that may benefit our clients.          
• Provide guidance and input for company blogs, newsletters, videos, and other digital communications. Remains active in local and national risk/safety organizations and presents at educational conferences in areas of expertise.
• Assist internal team with prospective clients as requested, including participating in meetings, client assessments, providing input on RFPs and with making presentations.
• Performs special projects and other duties as requested.

Knowledge, Skills and Abilities:

• Advanced technical and insurance risk management knowledge and the ability to apply that knowledge in the performance of job duties.
• Advanced presentation and critical thinking skills.
• Demonstrated ability to influence decisions through effective written and verbal communication with persons at all levels in an organization is critical.
• Proficient computer skills in Microsoft Word, Excel, Outlook and PowerPoint and other technology platforms as needed, such as agency management system.
• Demonstrated ability to be a self-starter with an entrepreneurial spirit and a focus on continuous improvement.
• The ability to adapt to the changing conditions of the insurance marketplace and a willingness to update your skills to meet those needs.
• Demonstrated ability to work with detail, follow directions and maintain a high level of accuracy.
• The ability to learn and use advanced technology associated with job functions is critical.
• The ability to maintain high level confidentiality relating to all duties and responsibilities.
• High level of organizational ability; able to handle and prioritize multiple tasks.
• Ability and willingness to consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements.
• Ability and willingness to pursue relevant designations and/or continuing education, as appropriate.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to exert up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull objects.
• Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.

Competencies

In addition to the responsibilities, knowledge, skills, and abilities outlined in this job description, the Company also assesses and develops employees based on core and technical competencies through a performance management process. Competencies applicable to this role include:

Core Competencies

• Trust: Build trust through honest and caring actions and consistently do the right thing.
• Communication: Seek understanding to convey messages and information to others in a caring and constructive manner.
• Client Focus: Establish meaningful relationships with clients (internal and external) by supporting their unique potential and delivering an impactful experience.
• Teamwork: Contributes to the success of the organization by effectively influencing others and uplifting their experiences and unique strengths.

Technical Competencies:

• Compliance Knowledge: Understands and utilizes compliance knowledge (general and/or industry specific regulatory requirements) to conduct comprehensive assessments, including identifying and evaluating potential risks within general or client operations.
• Problem Solving: Ability to efficiently identify problem(s), leverage resources to determine root cause(s) and propose and implement solutions or make improvements.

General Working Conditions:

• General office conditions exist to meet our in-person attendance requirements. Requires extended periods of sedentary work. Involves frequent computer use and focus on data management. Work in an open-plan office setting with minimal private workspace and frequent interruptions. Occasional overnight travel may be required, depending on project needs.

Qualifications:

• Education: Bachelor’s degree in safety program or equivalent education and/or experience. Advance degree preferred.
• Licensing: Industry-related designations or certifications such as ASP, CSP, CHST, OHST, ARM, and CFPS preferred. Active state specific Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.

• Experience: 7+ years of experience as a company safety manager, insurance professional, or similar technical role and experience providing risk and safety services to large complex businesses preferred.