Service Delivery Consult - Payroll Service Delivery presso Bank of America

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for supporting the delivery and execution of Global Human Resources (GHR) products and programs, which may include Payroll, Benefits, Compensation, Learning and Development (LD), Retirement, Shared Services or Staffing. Key responsibilities include operational process execution, quality assurance, and ensuring proper controls are in place. Job expectations include understanding the programs/products, operational requirements, end-to-end processes, and oversight necessary to deliver HR programs.

The Service Delivery Consultant is Pay Service Delivery responsible for various processes supporting payroll and payroll accounting.

Responsibilities:

• Supports the evaluation of existing processes, technologies, and routines to drive process improvements
• Supports the implementation of controls to mitigate and manage compliance and operational risk
• Supports a variety of routine to complex operational and strategic activities to ensure programs are executed accurately and effectively
• Partners with Human Resources (HR) program functions on an ongoing basis to ensure processes meet design requirements
• Supports initiatives and routines by identifying solutions that meet business needs and priorities
• Ensuring that a robust proactive quality assurance framework is established for the Finance organization to identify, assess, and mitigate risk.
• Coordinating various monthly and quarterly control routines - e.g. month end close monitoring, attestations, issues management, etc.
• Understanding of financial statements, mainly related to HR to detect and apply improvements over control and analysis.
• Coordination of regulatory and tax requirements, audits, and revisions.
• Analysis of variations month over month, quarter over quarter, and detection of material deviations.
• Apply critical thinking to ensure work papers are in compliance with corporate standards and mitigate risk.

Required Qualifications:

• Knowledge in accounting and financial topics
• Strong knowledge of Excel & Power Point including ability on VLOOKUP, PIVOTS, EXCEL FUNCTIONS and preferable, experience in Alteryx.
• Demonstrated analytical and research skills - ability to communicate and analyze multi-dimensional data, draw conclusions, and evaluate business gaps & requirements
• Must have strong communication skills both oral (e.g., telephone, telepresence meetings) and written (e.g., e-mail, presentations)
• Highly organized with strong attention to detail and a high level of accuracy
• Acts with a sense of urgency, works well under pressure, is responsive and drives issues through completion
• A team player who thinks and acts across-functions
• Proactive and focused on continuous improvement, is a self-starter with a desire to learn
• Proficient with Microsoft products (Outlook, Excel, Power Point, Word)

Desired Qualifications:

• Bachelor's Degree (Accounting, Finance)
• Experience and knowledge with Workday
• Experience with BofA General Ledger, Oracle Cloud, FDR and eLedger

Skills:

• Analytical Thinking
• Critical Thinking
• Decision Making
• Payroll Management
• Process Management
• Business Operations Management
• Influence
• Problem Solving
• Quality Assurance
• Strategic Thinking
• Business Process Analysis
• Data Governance
• Executive Presence
• External Resource Management
• Policies, Procedures, and Guidelines Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150)

Pay and benefits information

Pay range

$72,000.00 - $108,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Candidarsi ora