- Professional
- Ufficio in Tacoma
Job description:
Palliative Medical Assistant
Location: Tacoma, WA offices
Schedule: Full-time, Monday to Friday, 8:00 am to 5:00 pm
Puget Sound Home Health & Hospice is seeking a detail-oriented and collaborative Palliative Medical Assistant to join our team.
This pivotal role for community-based palliative care/chronic care management (CCM) provides both clinical and administrative support to a care team that serves patients with serious, long-term illnesses. This role involves working closely with patients and families in their homes and communities to help manage symptoms, coordinate care, and improve overall quality of life.
Benefits:
- $24-33 per hour, DOE
- Comprehensive Medical, Dental, and Vision insurance
- Free health concierge services
- FSA and HSA accounts
- Paid Life and AD&D insurance
- Paid Sick, Holidays, and PTO
- STD, LTD, and other voluntary insurance plans
- Company-wide celebrations of your great work & accomplishments
- Support for your professional growth and development
- Opportunities for advancement and growth
- AMAZING teammates & leaders who are supportive, inclusive, and fun!
Qualifications
- Graduate of an accredited Medical Assistant program; current MA certification required (AAMA, AMT, NHA).
- Current Basic Life Support (BLS) certification.
- Experience in palliative, hospice, or chronic care preferred.
- Strong communication, organization, and problem-solving skills; empathetic and calm under pressure.
- Proficiency with Electronic Health Records (EHR) and virtual health technologies
- **Experience with Home Care Home Base is strongly preferred
Key Responsibilities:
Patient Care & Support
- Take vitals, document patient concerns, and report changes to providers.
- Coordinate care plans, schedule appointments, arrange transportation, and manage referrals.
- Reinforce provider instructions on symptom management, medications, and follow-up care.
- Provide emotional support to patients and families, assisting with ADLs and offering information as directed.
Administrative Support
- Maintain accurate and timely electronic health records (EHR) and care documentation.
- Conduct outreach to patients with chronic conditions via phone, email, or virtual visits.
- Serve as a communication hub between patients, families, providers, and community partners.
- Support front desk operations, scheduling, and supply management; ensure exam rooms are prepared and stocked.
We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:
- Customer Second (Employee First!)
- Accountability
- Passion for Learning
- Love One Another
- Intelligent Risk Taking
- Celebration
- Ownership
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
