- Professional
- Ufficio in Derby
Job Description
Customer Business Executive
Full time
Derby
Why Rolls-Royce?
EOS Derby currently have an opportunity for a Customer Business Executive to join the team on a permanent basis. This is a wide-ranging role and will primarily involve management of key Quality, Cost and Delivery objectives for engine shop visits and Customer Account Management on behalf of EOS. This is an ideal opportunity for an individual to obtain experience within a Customer Business environment.
Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.
We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.
What you will be doing
Ownership of induction readiness activities including Technical Review Committee (TRC) for allocated Customer engines
Technical liaison & production support
Engine status reporting and Customer communication
Management of engine transport
Build and manage Customer relationships and Customer Satisfaction
Who we’re looking for?
Being a part of Rolls-Royce, you’ll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
You must be highly motivated and have strong interpersonal and communication skills
Highly numerate and literate
Strong business acumen with good attention to detail
The ability to work in a very challenging environment
Previous customer or technical experience plus knowledge of maintenance, repair and overhaul would be desirable
The role is full time office based in the EOS facility
The professional level and the salary of the position will be dependent on the skills and experience of the successful candidate.
It is advised that you inform your current manager of your application for this role.
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
You can learn more about our global Inclusion strategy at https://careers.rolls-royce.com/
Grade: EOS Grading structure
