Case Manager presso Westhab

           JOB DESCRIPTION

JOB TITLE:             CASE MANAGER

FLSA:                       NON-EXEMPT

DIVISION:                EMPLOYMENT SERVICES

LOCATION:             WESTCHESTER, NY 

REPORTS TO:        PROGRAM DIRECTOR

SALARY:               $45000.00 -$ 48000.00/ annually

SUMMARY: 

Under the supervision of the Program Director, the Case Manager is responsible for supporting participants in accessing and engaging in comprehensive program services, including assessments, job readiness training, job placement, and job retention support. This role involves delivering individualized employment case management and facilitating employment-focused assessments and service plans for re-entry, homeless, and other community-based clients experiencing significant barriers to employment, with the goal of securing long-term, sustainable employment opportunities.

DUTIES & RESPONSIBILITIES:

• Identifies, outreaches and recruits eligible participants for specific program population.
• Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment.
• Develops Individual Employment Plans for each program participant, outlining employment related needs/goals.
• Evaluates participant’s progress of planned goals and documents participants’ accomplishments.
• Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed. 
• Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation.
• Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment.
• Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities. 
• Enroll job seekers in occupational skills training 
• Monitor client participation and attendance when enrolled in occupational skills training, mental health services, internship and employment
• Provides post-employment services to program participants to build bridges to long-term job retention.
• Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc.
• Actively participates in staff and other meetings as required.
• Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data.
• Work closely with the employment staff to ensure seamless delivery of services to participants.
• Perform other job-related duties as assigned. 

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: 

 A bachelor's degree in social work or a related field and experience working with  City systems such as justice, public assistance, child welfare, education, and  housing; or an associate’s degree and experience working with City systems such as justice, public assistance, child welfare, education, and housing; or at least three (3) years successful experience in providing case  management/counseling and working with City systems such as justice, public  assistance, child welfare, education, and housing. 

 AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

 Westhab is the premier organization of our kind in our region, providing housing and supportive services or more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission – Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. (EOE)