Dental Program Supervisor - School-based presso Community Health Center of Snohomish County

Job Summary

The Dental Program Supervisor – School-based leads efforts to increase access to dental care in local schools and community-based settings.  This position is responsible for managing events and patient scheduling, patient registration and consent, transporting and maintaining equipment, managing relationships with schools, parents, and community partners, and promoting the dental program. The Supervisor may assist dental providers in care delivery and documentation and lead the tracking of grant information and program outcome data. The position requires travel between community partner sites and CHC clinics, flexible hours, and the potential for evening and weekend events.  This position provides management and supervision to designated staff.

MINIMUM QUALIFICATIONS:

Knowledge, Skills & Abilities

• Reads, speaks, understands and writes proficiently in English.
• Independent and self-directed.
• Works effectively in a team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative, energy and effectiveness in a fast-paced environment.
• Produces work in high quantity and quality.
• Problem-solves with creativity and ingenuity.
• Knowledge of dental terminology.
• Public speaking: one-on-one or in group settings.
• Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.

Preferred:

• Bilingual skills.
• Knowledge of medical terminology.

Education

• High school graduate or equivalent.

Preferred:  

• Associate’s degree in healthcare related field or in lieu of degree, a combination of equivalent education and work experience.
• Graduate of a Dental Assisting program, or a foreign trained dentist working a minimum of one (1) year of experience as a dental assistant, or a Dental Assistant having worked no less than 500 hours of patient care time within the past 12 months while having received verifiable on-the-job training in a dental practice.

Experience

• Customer service-related experience working with the general public (1 year).
• Supervisory experience at the department level, including workflow development, operations or other directly related experience required (1 year).
• Clerical, reception, dental assisting, administrative or secretarial experience in a dental setting (1 year); or a combination of equivalent education and work experience.
• Working with insurance/billing in a healthcare environment (1 year).
• Healthcare information systems, such as electronic health record and practice management systems experience (1 year).
• Working with low income, multi-ethnic populations (1 year).

Preferred:

• Experience working with school-aged children and/or in public school settings.

Preferred:

• Dental Assistant registration with the State of Washington.
• Basic Life Support for Healthcare Providers (CPR/AED) certification.

 Other

• Driver’s license with the State of Washington.
• Acceptable driving record, for auto liability coverage through Community Health Center of Snohomish County.
• Motor vehicle insurance liability policy, a certificate of deposit, or a liability bond to the required limits.
• Must be at least 21 years of age.

ESSENTIAL FUNCTIONS / PERFORMANCE EXPECTATIONS:                                

1. Job Specific Functions/Performance Expectations

The essential functions and performance expectations described here are representative of those an employee encounters while performing the basic functions of this job.  An employee may be required to perform other functions as assigned, which are not listed.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions and performance expectations.

Job Specific Functions/Performance: Dental Outreach Program

1.   Manage and expand mobile dental operations. Contact local school districts, Head Starts, WIC and childcare facilities, etc. to schedule clinics, coordinate outreach efforts, and foster positive community relationships.
2.   Drive CHC van to outreach sites to pick up/drop off materials, including consent forms, and set up and breakdown for outreach events.
3.   Manage operations for events including providing directions to students, staff, and community partners as well as supervising dental equipment and program materials.
4.   Partner with Lead Dental Assistant to transport and maintain portable dental equipment and order and transport program supplies to schools and service locations.  Work with portable equipment and in non-traditional locations, such as schools.
5.   Coordinate oral health care for patients and serve as point of contact for schools, parents, and district leadership.
6.   Collaborate with internal staff to coordinate clinic and outreach schedules and coverage.
7.   Arrange and participate in dental healthcare presentations / outreach events.
8.   Provide program education to students, parents, and teachers and connect them to available dental resources.
9.  Represent CHC at meetings for planning and expanding dental access program opportunities
10.  Responsible for personnel management and hiring of support staff within functional area.  Provides direction to designated staff by monitoring performance, mentoring, and participating in annual performance evaluations.
11.   Adhere to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.

 CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.