- Professional
We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our client
Data Operations management with experience on
Snowflake, Azure, Technical Support, to deliver the following services.
General Services:
• Program management
• Application metrics
• Documentation of applicable applications/support procedures
• Application onboarding
Application/Platform Maintenance:
• Routine maintenance i.e. upgrades
• Corrective maintenance - incident/problem/defect resolution
• Preventative maintenance – efficiency, reliability, and maintainability improvements
Production Support:
• Incident management - work on incidents as assigned
• Track, manage, and resolve incidents assigned to the queue for supported
Applications
• Incident trend analysis/analysis for incident root cause
• Problem identification and resolution
• Metrics – platform/application capacity and health metrics
• Continuity – executing disaster recovery plans, population of plan information
• Create/update documentation, knowledge base articles, run books.
• Change ticket tasks, perform activities/validations, etc., as assigned
• Work on job failures/abends
• Identify root cause and suggest fixes.
• Engage development/engineering teams for complex production issues as needed.
• Perform shift handover and takeover activities from between locations.
• Suggest best practices, propose, and implement process improvements.
Operations Support
• Application/platform monitoring and event management
• Implementation/Deployment activities
Service Requests
• Work on service requests as assigned
• Work on releases and coordinate with development/engineering teams during release
Conversational English level
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
Candidarsi ora
