Mgr, Sales Operations presso Jazwares

As the Sales Operations Manager, you will be responsible for monitoring all aspects of the shipping life cycle to get Jazwares' product to the shelf in a timely manner.  This role will work across an exciting portfolio of brands, build relationships with buyers, replenishment managers, planners, and  logistics teams. 

In this role, you will be expected to analyze current and future sales and inventory trends, look for solutions to ensure the timeliness of modulars, in-store features, and dot-com initiatives.  Will also analyze team processes and team analytics to take our business to the next level with best-in-class replenishment models.  This role is responsible for navigating an ever-changing landscape and working collaboratively with internal and external cross-functional teams.  This role requires a dynamic, hands-on leader who thrives in a fast-paced environment and is passionate about driving operational excellence and customer service.  

What You Will Do: 

• Manage high-growth and evergreen brands, collaborate with internal operations, sales, procurement, and inventory planning teams.   
• Collaborate with various departments cross-functionally to oversee mass retailers' inventory management throughout the entire ordering cycle, from purchase order to shelf. 
• Work as a liaison between sales operations, procurement, logistics, warehousing, and the appropriate mass retailer's team.
• Direct, optimize, and coordinate the full order cycle, identify red flags, and escalate accordingly.  
• Manage key dates with our internal team as well as Walmart to ensure the timely delivery of goods.
• Develop and implement sustainable solutions to address in-stock issues, ensuring long-term efficiency and effectiveness, while avoiding temporary or short-term fixes.  
• Analyze point of sale data and assess sales velocities to identify opportunities for product chase and cancellations. 
• Monitor and track performance of rollbacks and out-of-aisle features to optimize sales strategies.  
• Identify and resolve root causes of inventory issues (e.g., inaccurate forecasts, lead time variability).  
• Ensure modular items in stock remain at or above 98% during the product life cycle on the shelf. 
• Trigger timely replenishment orders based on demand signals, promotions, seasonality, or new product introductions.
• Identifying issues with aged inventory within a time period before it becomes a problem.
• Work with the internal business intelligence team to build and manage domestic inventory dashboards, which will be utilized by Senior Management for order placing. 

Supervisor Responsibilities

Manages People: Yes

• Proactively think through important issues, gather viewpoints and input from the team, and identify alternative solutions.
• Ability to manage multiple priorities at once, while driving towards the objective.
• Work collaboratively to solve complex challenges with limited direction.  
• Proactive team player with an enthusiastic demeanor who takes a flexible, can-do approach to work.  
• Strategically work across multiple functions with multiple team members to develop the best approach and obtain the best results. 

What We Are Looking For: 

• Bachelor's degree in business, finance, marketing, or a related field preferred
• Experienced with CPG Vendors and Retailers.
• 5+ years in replenishment, operational management, sales operations, or related operations, analytics, and sales support roles.  
• Mass retail experience: 5+ years (preferred) 
• Strong knowledge of Retail Link and Scintilla.
• Strong proficiency in Microsoft Office, with advanced understanding of Excel & G-Suite.
• Must have strong cross-functional collaboration skills, demonstrated ability to successfully influence other cross-functional teams, from managers to individual contributors.  
• Excellent interpersonal and communication skills to foster collaboration and resolve conflicts.   
• Expertise in reporting and analytics, as well as an understanding of workflows, customer needs, and underlying technology. 
• Strong analytical skills to identify operational inefficiencies and implement corrective actions.
• The individual must possess and employ the highest ethical business standards and always conduct himself/herself with the greatest degree of professional integrity. 
• Ability to prioritize tasks, manage multiple projects, and maintain focus on key operational goals. 
• Excellent attention to detail.
• Extensive review of current POS trends and forecasting. 
• Ensure all products ship from China, Cambodia, India ,and Vietnam on time + manage Domestic POs.  Working with the Demand Team to ensure we have the correct amount of product always on order and available to ship. 
• Critical thinking
• Strategic analysis
• Ability to work independently
• Adaptable

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

What we offer:  

The base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer, so the salary range may not apply to other states.  

Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.   

Our work environment provides a flexible work schedule that includes a Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.  Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.  

Working at Jazwares  

At Jazwares, we believe an innovative idea can come from anywhere and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.  

• Passion: Our conviction and enthusiasm show in our products, relationships, and commitment to our community.
• Collaboration: We share one vision worldwide, constantly striving to improve and innovate together.
• Humility: We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today, and let's shape the future of play together!   

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.  

Who We Are  

Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows™, Pokémon™, Hello Kitty™, Star Wars™, Disney™, BumBumz™, and Adopt Me™. In addition to toys, offerings include virtual games, costumes, and pet products. Headquartered in Plantation, Florida, Jazwares has offices worldwide and sells its products in over 100 countries. For more information, visit www.jazwares.com and follow us on LinkedIn, X, Instagram, and Facebook

Recruitment Safety

Please be wary of unsolicited communications from individuals or websites you are not familiar with, or any communications requesting sensitive personal data or information. All official Jazwares employment information will come from our company email ending in @jazwares.com. Jazwares will never request any monetary payments at any point during its hiring process. If you have any questions about any unsolicited communications, you can reach out to [email protected]. We look forward to you experiencing a safe and enjoyable application process at Jazwares!