Intake Coordinator presso Northstar Behavioral Health Network

Description

• Serve as initial NBH contact for referents, counties, and third-party payers. Schedule intake interviews and schedule with staff. 
• Describe NBH program/services to referents and potential clients. Develop and maintain working relationships with referents, clients and payers.
• Interview and assess referred clients for admission to programs.
• Schedule admissions and maintain current client lists.
• Coordinate and assist with admissions at various locations as needed.
• Maintain client data and prepare reports for evaluation and budget proposals.
• Verify insurance coverage for each CD and MH client (pre-authorization) prior to admittance.
• Assist in securing funding authorizations prior to admission through CCDTF, PMAPs, commercial policies, and private pay.
• Track and maintain comprehensive assessments. Communicate new or updated needs to counseling staff.
• Role model behavior which is consistent with and supportive of people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.
• Participate in weekly staffing meetings and supervision meetings.
• Provide court, Department of Corrections, and other referral sources with updates and coordination of client intakes.
• Work cooperatively with outside agencies. 
• Intake coordination into outpatient, sober living etc. and recommended continuum of care following.
• Facilitation of referrals to mental health services as identified by a client's comprehensive assessment or treatment plan.
• Other duties may be assigned. 

Requirements

• Prior office experience required and understanding of substance use disorder treatment preferred.
• Excellent communication and detail orientation are essential.
• Experience with Excel and clinical databases.
• Ability to effectively handle detail; able to prioritize multiple projects.
• Possess demonstrated ability to relate well to diverse staff and client population and to manage personnel, agency, and client information in a confidential and professional manner.
• High School diploma/GED required; some college preferred
• Must be able to pass DHS background study and be free of communicable disease.
• Must be 18 years or older.
• First Aid/CPR certification (or ability to obtain within 30-days of hire);
• Minimum of 1 year free from substance abuse;
• Valid Driver’s License and acceptable driving record; and
• Physical ability to perform duties as required by the position.