- Professional
- Ufficio in Atlanta
About Shepherd Center
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.
The Unit Secretary assists patients and staff as necessary in the applicable program of role assignment.
JOB RESPONSIBILITIES:
- Effectively handles incoming/outgoing phone calls on multiple lines, meeting the needs of callers if possible and directing the caller to the appropriate source when necessary.
- Assists in filing, copying and maintenance of medical records.
- Obtain consent forms.
- Greets visitors and patients in a friendly and considerate manner.
- Maintains copier/fax/printer supplies and maintenance.
- Maintains cleanliness of reception and common areas.
- Schedules procedures at Piedmont as needed.
- Calls appropriate Physician, APP & Wound Nurse for Admissions.
- Scans into EPIC and On Base.
- Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
- Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.
REQUIRED MINIMUM EDUCATION:
- High School Diploma or equivalent
REQUIRED MINIMUM CERTIFICATION:
- No professional certifications required.
REQUIRED MINIMUM EXPERIENCE:
- 1 year of previous administrative support experience.
REQUIRED MINIMUM SKILLS:
- Intermediate skills with MS Office
- Comfortable in the use of technology systems
PREFERRED QUALIFICATIONS:
- Previous administrative support experience in a healthcare setting.
PHYSICAL DEMANDS:
- Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time or exerting up to 15 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
WORKING CONDITIONS:
- No potential for exposure to blood and body fluids.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
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