Dispatch Coordinator presso Clemens Food Group

Core Responsibilities

1. Customer Service & Communication

• Communicate with customers to resolve invoicing issues promptly and professionally.
  • Coordinate with Ag Operations Managers and external vendors.
  • Maintain supplies for transportation and wash facility in Spiceland.
  • Schedule and plan pick-up and delivery schedules.
  • Prioritize company assets over third-party vendors.

2. Invoicing & Documentation (Admin Work)

• Gather all driver-generated documentation and store data digitally.
  • Coordinate with business units in PA, IN, and NC for pick-up and delivery completion.
  • Work with Driver Managers to confirm daily pick-ups and deliveries for invoicing.
  • Prepare invoices for both internal and external customers.

3. Transportation & Load Management

• Respond to customer and internal communications promptly.
  • Verify previous day’s deliveries with Driver Managers and prepare weekly invoicing.
  • Update load details in the Transportation Management System (TMW).
  • Enter daily and weekly data for business tracking and decision-making.
  • Schedule equipment maintenance with Fleet Center and Driver Managers.
  • Manage weekly scheduling of market loads to the Coldwater plant.
  • Enter daily payroll for activity-based drivers.
  • Communicate Farm Condition Report feedback to stakeholders.

4. Ag Operations Coordination

• Support problem-solving related to invoicing for internal/external customers.
  • Facilitate communication between drivers and management.
  • Participate in daily/weekly staff meetings, preparing data and reports as needed.

Required Skills

• Ability to set and achieve goals despite obstacles.
  • Strong organizational and time management skills.
  • Self-motivated and able to maintain progress without supervision.
  • Strong problem-solving and analytical thinking.
  • Able to identify and implement effective solutions independently.

Position Qualifications

• Strong Excel knowledge and skills required.
  • TMW/TMS system knowledge preferred.
• Must not own or have frequent contact with non-CVFF swine.