Concessions Manager- Zulu Grille presso Kalahari Resorts & Conventions

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Concessions Manager – Zulu Grille 

Kalahari Resorts & Conventions is seeking a Concessions Manager – Zulu Grille. In this role, you’ll support daily front-of-house and back-of-house operations, ensure consistent food quality and speed of service, and provide strong leadership for a team handling grab-and-go, quick-serve, and volume-based food production.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest experience by ensuring quick, friendly service and high-quality food and beverage offerings at all concession outlets. By leading and supporting your team, you create a positive work environment that helps associates deliver efficient and welcoming service to every guest.

Pay Rate/Salary Range - $70,000 - $85,000 based on experience

Must be available for nights, weekends, holidays, and peak business periods.

Key Responsibilities  

• Oversee daily BOH operations, including prep, service, and closing in a high-volume setting 

• Lead kitchen team in executing standardized recipes and maintaining food quality 

• Ensure fast ticket times, clean workspaces, and food safety compliance 

• Assist with scheduling, labor management, and controlling food costs and waste 

• Coordinate with FOH and expo for smooth service and guest satisfaction 

• Support training and onboarding of new team members 

What We’re Looking For 

• General food & beverage knowledge required.

• Minimum 3 years of progressive management experience in a hotel, resort, or quick services settings preferred.  

• Experience with high volume operations more than $5MM +

• General knowledge and understanding of P&L statements.  

• Prior restaurant or fast-food experience and staff supervision required.

• At least 2 years of directly related experience strongly preferred.

• Ability to remain fluid in high stress situations.  

• Bilingual English and Spanish speaking.  

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.